Sr Systems Administrator

Resideo; Bengaluru; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Resideo seeks a Systems Administrator to support and maintain the Office 365 environment, focusing on SharePoint and OneDrive. You will collaborate with IT teams to deliver global support, ensuring a secure and reliable system.

The ideal candidate has at least five years of Office 365 experience and strong analytical skills. This hybrid role requires effective communication across all levels. Application of PowerShell scripting and Power BI automation is essential.

Qualifications

• Minimum of five years’ experience with Office 365.
• Strong analytical and troubleshooting abilities across enterprise platforms.
• Exceptional interpersonal skills for collaboration with engineers and managers.

Responsibilities

• Support and maintain the Office 365 environment.
• Collaborate with IT teams to deliver global support.
• Monitor Office 365 service health and resolve service requests.

Skills

Office 365

SharePoint

OneDrive

PowerShell scripting

Power BI

Active Directory

Troubleshooting

System design

Education

Bachelor's degree or equivalent senior-level experience

Job description

The Systems Administrator is a critical member of the Unified Collaboration IT Team, responsible for supporting and maintaining the Office 365 environment with a focus on SharePoint and OneDrive. This position involves active collaboration with cross-functional IT teams to deliver comprehensive global support for the Resideo corporate Microsoft Office 365 tenant. The role requires strong self-motivation, advanced critical thinking, and proactive problem‑solving skills directed toward optimizing end‑user experiences. By partnering with network, security, and IT Service Management teams, the Systems Administrator addresses evolving business needs while ensuring cost efficiency and minimizing operational impact.

Job Duties

• Proficient in Office 365, Active Directory, SharePoint, OneDrive, Teams, Exchange, and Azure
• Experienced in Office 365 migration, troubleshooting, system design, and service delivery
• Skilled in the installation, upgrade, configuration, testing, maintenance, and support of software within production environments
• Supports the development and implementation of strategic initiatives for Office 365 products and services
• Collaborates with business units to evaluate and promote adoption of new features associated with Office 365 and related technologies
• Documents ongoing operations and maintain business continuity, including system topology, operating procedures, and disaster recovery protocols
• Manages Office 365 infrastructure parameters and policies
• Demonstrates exemplary communication skills across all organizational levels
• Monitors Office 365 service health and resolves third‑level service requests
• Maintains expertise in Office 365 licensing administration
• Supports and sustains operational functions for SharePoint and OneDrive
• Demonstrates proficiency in PowerShell scripting
• Ensures the security and reliability of Office 365 systems and services
• Partners with stakeholders to capture, define, and document business requirements
• Tracks and escalates incidents with Microsoft technical support
• Analyses and reports on Office 365 app metrics
• Mines data in Office 365 to identify trends and usage patterns
• Coordinates resolution of customer satisfaction issues
• Conducts cleanup activities in Office 365 by identifying and removing unused objects
• Assists in departmental Monthly Operation Reporting through automation using Power BI
• Performs incident management responsibilities
• Possesses knowledge of PowerShell scripting and Power BI report creation

You must have

• Minimum of five years’ experience with Office 365
• Strong analytical and troubleshooting abilities across enterprise platforms
• Exceptional interpersonal skills and the capacity to collaborate effectively with engineers and managers at all organizational levels

We Value

• Ability to build trust within teams
• Fosters continuous improvement and innovation by encouraging diverse perspectives
• Develop effective relationships with IT staff, business units, and external vendors
• Provides leadership in strategic architectural projects and initiatives
• Bachelor’s degree or equivalent senior‑level experience

#LI-JR2

#Hybrid

Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.