Sr Software Engineer

ServiceNow; Hyderabad; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

ServiceNow invites experienced software engineers to join the API Authentication team within Platform Security Engineering. You will design scalable systems, build UI components with modern frameworks, and collaborate with product managers to translate requirements into robust, secure solutions.

The role emphasizes performance, reliability, and continuous improvement across releases. The team focuses on authentication foundations for apps, integrations, and AI agents, with opportunities to

Qualifications

• 5 to 8 years of software engineering experience.
• Proficiency in Java or similar OO languages.
• Experience with Angular, React, or Vue.
• Knowledge of automated testing frameworks and CI/CD pipelines.
• Understanding of software quality, reliability, and production readiness.
• Experience with AI-powered tools or workflows.
• Familiarity with Unix-based development tools.

Responsibilities

• Design scalable, maintainable software components with a focus on performance.
• Collaborate with product managers to translate requirements into solutions.
• Build intuitive front-end experiences using modern frameworks.
• Contribute to new product features and enhance existing capabilities.
• Integrate automated testing into the development workflow.
• Participate in design and code reviews to uphold quality.
• Develop test strategies for functional, regression, integration and performance testing.
• Share best practices to improve engineering and quality.
• Promote craftsmanship and knowledge sharing across the team.

Skills

AI integration thinking

Software engineering

Problem solving

Tools

Java

Angular

React

Vue

JUnit

Selenium

Job description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

About the Team

The API Authentication team within Platform Security Engineering builds the security foundation that ensures every application, integration, mobile device, and AI agent connecting to ServiceNow can securely establish its identity. The team owns critical authentication capabilities including OAuth, OpenID Connect, API access policies, and mobile sign-in. As ServiceNow expands its AI capabilities, a key focus is enabling secure and trusted access for AI agents, making authentication seamless for users while keeping the platform protected.

What you get to do in this role:

• Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability.
• Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery
• Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs.
• Contribute to the design and implementation of new products and features while enhancing existing product capabilities.
• Integrate automated testing into development workflows to ensure consistent quality across releases.
• Participate in design and code reviews ensuring best practices in performance, maintainability, and testability.
• Develop comprehensive test strategies covering functional, regression, integration and performance aspects
• Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality.
• Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team.

Qualifications

To be successful in this role you have:

• Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• 5 to 8years of experience in software engineering, with a track record of delivering high-quality products.
• Proficiency in Java, or similar object-oriented languages.
• Experience with modern front-end frameworks such as Angular, React, or Vue.
• Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
• Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
• Understanding software quality principles including reliability, observability, and production readiness.
• Ability to troubleshoot complex systems and optimize performance across the stack.
• Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency.
• Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems

Why Join Us

• Build and deliver high-impact software that powers digital experiences for millions of users.
• Collaborate in a culture that values craftsmanship, quality, and innovation.
• Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability.
• Be part of a culture that encourages innovation, continuous learning, and shared success.

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.

In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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