SR Risk Manager, Social Responsibility - Human Rights, Sustainability, GPO

Amazon Inc.; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Amazon Inc. in Bengaluru is seeking an SR Risk Manager within SR Ops to implement mechanisms that uphold Amazon's human rights principles and Supply Chain Standards across suppliers.

You will lead audit risk assessments and coordinate remediation with CSR and stakeholders to protect customers, workers, and operations. You will review suppliers for Human Rights compliance, drive cross-functional risk assessments, and manage remediation of high-severity issues with senior leadership.

Qualifications

• Bachelor's degree required.
• 5+ years of supply chain experience.
• 3+ years of program or project management experience.
• Advanced Excel (Pivot Tables, VLOOKUP) and SQL knowledge.
• Procurement experience or knowledge of source-to-pay processes.
• 2+ years of experience in compliance, audit or risk management.
• Business communication in English and Hindi.

Responsibilities

• Audit risk assessment activities across Global Operations suppliers and remediation plan coordination.
• Review new and existing suppliers to ensure Human Rights compliance and safety standards.
• Drive cross-functional risk assessments to align with company strategy and risk appetite.
• Remediate high-severity issues identified in assessments or external sources.
• Assist with investigation plans and lead remediation with CSR and leadership.
• Coordinate remediation activities for high-risk findings with suppliers.
• Handle day-to-day issues and improve processes.
• Manage business docs/XBRs.

Skills

Excel (Pivot Tables, VLOOKUP)

SQL

English & Hindi communication

Audit/risk management

Program management

Supply chain knowledge

Education

Bachelor's degree

Master's degree in supply chain/engineering/analytics

Tools

Excel

SQL

Job description

Amazon's mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate, on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and services at the best value for business, maintaining the quality of products and ensuring that alternative sources of supply are available. The Social Responsibility (SR) and Human Rights program drives customer trust and business continuity by ensuring respect for the rights of workers throughout Amazon's supply chain and operations. We uphold company standards and expectations (such as Amazon's Supply Chain Standards and Human Rights Principles), and seek to constantly improve the tools and processes that we use in doing so.

As an SR Risk Manager in SR Ops, within the Global Procurement Sustainability (GPS) team, you will work closely with Amazon's Social Responsibility team and the Global Procurement Organization to implement mechanisms to meet Amazon's human rights principles and Supply Chain Standards and to ensure our suppliers are compliant with those.

You will be responsible for Audit risk assessment activities across Global Operations suppliers and remediation plan coordination. You will work closely with internal and external partners to plan and execute high-quality and impactful audits, which address the highest human right risks.

You will insist on the highest standards for your audits and you will be able to dive deep into every audit area, apply broad technical knowledge, sound business judgment, and partner with key stakeholders.

Key job responsibilities

• Work across GPO, collaborating with external partners (Audit companies) and internal business partners, such as Operations, WW SR and Sustainability, Legal and Risk Management to identify and assess regulatory and human rights compliance risks as it relates to our supplier baseline
• Review new and existing suppliers (legacy) ensuring that they meet Human Rights compliance, safety, terms of service standards, investigate suspicious suppliers / driver activity and behaviors that could pose a risk to Amazon, our customers, or others
• Drive cross-functional assessments of risks and controls to align to company strategy and risk appetite. Be able to assess the real situation sometimes with limited information in hand in order to make an independent decision about the suppliers' integrity and compliance standards
• Be responsible for site-level/ supplier remediation of high-severity issues identified in assessments, or external sources (i.e., whistle-blower, media alerts, worker voice)
• Assist with creation of investigation plans to determine root cause, and leads the remediation efforts with CSR while maintaining communication with leadership and impacted stakeholders
• Coordinate and plan remediation activities for suppliers in case of high-risk findings
• Handle day-to-day issues (constantly thinking about how to invent and simplify to improve)
• Manage business docs/XBRs

• - Bachelor's degree
• - 5+ years of supply chain experience
• - 3+ years of program or project management experience
• - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• - Knowledge of procurement and source to pay processes and solutions or equivalent experience
• - 2+ years of experience in compliance, audit or risk management
• - Business communication skill in English and Hindi

• - Master's degree in supply chain management, operations, engineering, analytics or related field
• - 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• - Experience in Environmental, Social & Governance (ESG) Law

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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