Sr Project Manager - Service Transition

Cyod; Bengaluru; Hybrid; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Freedom to work from another location

Medical Insurance

Health Benefits

Professional Development: Learning<br>

Certificate Reimbursement

Shift Allowance

Job summary

Insight is seeking a Senior Project Manager (Service Transition) to lead onboarding of clients into Managed Services across Infrastructure, Cloud, Endpoints, Security, M365 and more. You will coordinate with Sales and Architecture, maintain schedules, and run client meetings and workshops.

The role requires 8+ years of PM experience, strong communication, and PMP/CAPM preferred. Hybrid work and collaboration with multiple teams are key parts of this position.

Qualifications

• Bachelor’s degree in information technology or a related field or equivalent years of experience.
• 8+ years of project management experience.
• Experience managing projects across organizations and functional areas in fast-paced environments.
• Excellent written and verbal communication skills with strong attention to detail; PMP or CAPM preferred.
• Experience with PM disciplines, including: planning with Microsoft Project or Microsoft Excel; issue and risk identification; status reporting.

Responsibilities

• Provide Project Management services for projects to onboard new customers into Managed Services.
• Develop and execute project plans from initiation through close; applying Service Transition best practices as needed.
• Identify issues and required actions; lead team to resolution and mitigate risks.
• Report on progress and escalate key issues to management in a timely manner.
• Document processes and procedures to ensure operational consistency; learn and work in multiple tools and platforms.
• Manage competing interests among diverse stakeholder groups.

Skills

Stakeholder management

Communication

MS Project

MS Excel

Team collaboration

M365

Education

Bachelor’s degree in information technology or related field

Tools

Microsoft Project

Microsoft Excel

PowerPoint

Visio

Job description

Requisition Number: 105438

Sr Project manager ( Service Transition Manager)

Location: Delhi NCR, Bangalore, Hyderabad, Pune, Trivandrum. This is a hybrid opportunity

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

The Senior Project Manager role in the Service Transition Group is responsible for driving the completion of challenging projects to onboard clients into Managed Services. The project portfolio for this role will cover the spectrum of Managed Services offerings including but not limited to Infrastructure, Cloud, Endpoints, Security, M365 and more. Working with the Sales and Architecture teams to understand the overall solution and services being delivered, responsibilities include maintaining a project schedule to meet deadlines, facilitating internal and client meetings and workshops, helping to resolve roadblocks and issues, providing status to internal/client stakeholders, and being the SPOC for questions related to the assigned projects. There is responsibility over the entire project life cycle. Management of concurrent projects is standard.

Responsibilities

• Provide Project Management services for projects to bring new customers into Managed Services.
• Develop and execute project plans from initiation through close out; taking established Service Transition Best Practices and applying as needed to each project
• Ensure project success by identifying issues and required actions, then leading the team to resolution and completion. Identify and manage risks associated with projects and minimize their impact on the project success
• Report on progress and escalating key issues to management in a timely manner to maintain progress
• Document processes and procedures to ensure operational consistency and facilitate team knowledge sharing Ability to learn and work in multiple tools and platforms
• Manage competing interests and priorities among diverse stakeholder groups

What we’re looking for

• 1. Bachelor’s degree in information technology or a related field or equivalent years of experience Required: Five (5) years’ experience in at least one of the following areas:
• Infrastructure or Security
• Network Operations
• Public or Private Cloud
• 2. Required: 8+ years of project management experience.
• 3. Required: Experience managing projects across organizations and functional areas in fast-paced environments.
• 4. Required: Excellent written and verbal communication skills with strong attention to detail. Desired: Project Management Professional (PMP) or Certified associate in project management (CAPM).
• 5. Desired: Experience with project management disciplines, including:
• 6. Project planning using Microsoft Project or Microsoft Excel
• 7. Issue and risk identification, tracking, and resolution
• 8. Status reporting through standardized templates and recurring status meetings
• 9. Managing multiple projects, shifting priorities, and scope changes
• 10. Ability to collaborate effectively with project team members and stakeholders Proficiency with M365 applications including, but not limited to, Word, Excel, PowerPoint, Outlook, and Visio

What you can expect

• Freedom to work from another location.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

but what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambitious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India