Senior Engineer - Forward Deployed Engineer

Cognizant; Bengaluru Urban; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Cognizant is seeking a Sr. Product Specialist (T) to drive product innovation and strategy in Bengaluru. This hybrid role focuses on leveraging machine learning and AI to enhance CRM-Sales processes, aiming to deliver superior customer experiences. The ideal candidate will lead the development of cutting-edge machine learning models and oversee the integration of AI solutions. Strong expertise in strategic leadership, machine learning, and CRM-Sales is essential. This role requires excellent communication skills and a proactive approach to innovation and problem-solving.

Qualifications

• Strong expertise in strategic leadership to guide product development and execution.
• Proficiency in machine learning and artificial intelligence for innovation.
• Extensive experience in CRM-Sales processes to enhance customer interactions.
• Excellent communication skills for effective collaboration.
• Proactive approach to problem-solving and innovation in product development.

Responsibilities

• Lead the development and implementation of machine learning models for CRM-Sales.
• Integrate AI solutions to enhance product offerings and improve customer satisfaction.
• Provide strategic insights to drive product innovation.
• Collaborate with cross-functional teams for product execution.
• Analyze market trends to inform product development.

Skills

Strategic Leadership

Machine Learning

CRM-Sales

Artificial Intelligence

Analytics

Education

Certified Machine Learning Specialist

CRM-Sales Professional Certification

Job description

• Job Summary : The Sr. Product Specialist (T) will play a pivotal role in driving product innovation and strategy within the organization. With a focus on leveraging machine learning and artificial intelligence the candidate will enhance CRM-Sales processes to deliver superior customer experiences. This hybrid role requires a strategic thinker with a strong technical background and a passion for analytics.
• Experience : 8
• 12 years
• Required Skills : Technical Skills: Strategic Leadership Machine Learning CRM-Sales Artificial Intelligence Domain Skills:
• Nice to have skills : Domain Skills:Analytics
• Shift : Day
• Responsibilities :
• Lead the development and implementation of cutting-edge machine learning models to optimize CRM-Sales strategies.
• Oversee the integration of artificial intelligence solutions to enhance product offerings and improve customer satisfaction.
• Provide strategic insights and recommendations to drive product innovation and align with business goals.
• Collaborate with cross-functional teams to ensure seamless execution of product initiatives and maximize impact.
• Analyze market trends and customer feedback to inform product development and strategic direction.
• Develop and maintain comprehensive documentation for product features and enhancements.
• Facilitate workshops and training sessions to empower teams with the latest technological advancements.
• Monitor product performance and identify opportunities for continuous improvement and innovation.
• Ensure compliance with industry standards and best practices in product development and deployment.
• Support the sales team with technical expertise to enhance customer engagement and drive sales growth.
• Utilize analytics to measure product success and inform future development strategies.
• Foster a culture of innovation and continuous learning within the product team.
• Drive the adoption of new technologies to maintain competitive advantage and meet evolving customer needs. Qualifications -
• Possess strong expertise in strategic leadership to guide product development and execution.
• Demonstrate proficiency in machine learning and artificial intelligence to drive innovation.
• Have extensive experience in CRM-Sales processes to enhance customer interactions.
• Show a keen understanding of analytics to inform strategic decisions and product improvements.
• Exhibit excellent communication skills to collaborate effectively with diverse teams.
• Display a proactive approach to problem-solving and innovation in product development.
• Maintain a customer-centric mindset to ensure product offerings meet market demands.
• Job Location : Primary Location :INKABLRA03(ITIND Manyata (MBP) Bld F3 SEZ) Alternate Location :INTNCHNA10(ITIND MEPZ (TBM) SDB 1 -4 SEZ) Alternate Location 1 :NA NA
• Job Type : Sr. Associate
• Projects [60PM00]
• Demand Requires Travel? : No
• Certifications Required : Certified Machine Learning Specialist CRM-Sales Professional Certification