Sr. Product Mgr - Services

eBay; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

eBay is seeking an accomplished Product Manager to lead the Value Added Services platform, driving growth for strategic priorities. You will partner with engineering, design, and business units to define roadmaps, deliver scalable services, and ensure a delightful user experience for internal and external customers.

You are a data-driven, AI‑savvy technologist with a proven track record in platform product leadership, skilled at collaborating across matrix teams and translating complex

Qualifications

• Master's degree in technology or equivalent business area.
• 8+ years of experience as a technical product leader in large scale enterprise/platform-centric environments, ideally eCommerce.
• Experience launching AI-powered platform capabilities that unlock new use cases or ecosystem growth.
• Strategic problem solving with a bias for action to enable innovation through platforms.
• Proficiency in Agile/Scrum methodologies for software delivery.
• Proficiency in data analysis using Excel, SQL, Tableau.
• Experience delivering both buying and selling experiences in e-commerce.
• Experience leading multiple projects from concept to delivery within time and budget constraints.

Responsibilities

• Lead product execution for Value Added Services and the platform needs.
• Define and own the product roadmap aligning with business goals.
• Collaborate with engineering, design, researchers, analysts, and other partners.
• Use data/analytics to drive product decisions and measure impact.
• Ensure product quality, scalability, reliability, and a strong user experience.
• Communicate progress and updates to stakeholders.

Skills

Product management

Data-driven decisions

Strategic thinking

Communication

Education

Master's degree

Tools

SQL

Tableau

Excel

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

This Product Manager will be responsible for managing the Value Added Services platform that plays a key role in enabling growth for our main strategic priorities at EBAY, collaborating with engineering teams and delivering on services specific product roadmap. This includes working closely with core engineering & design leads, business units, and multiple Product & Engineering teams from our services teams at eBay. This is an individual contributor role expected to drive execution of multiple product initiatives in a matrix organization.

You will be the primary advocate of the product, developing the product roadmap, and ensuring the product meets the needs of our internal and external customers. To be successful in this role, you will need to have a consistent track record in product management, with a focus on building/ managing platforms and a passion for creating products and services that deliver a delightful user experience. You should also have the ability to use data and analytics to drive product decisions. Most importantly, you should be a highly motivated self‑starter with strong technical competence. You will need to think strategically, communicate effectively, and engage with various partners.

What You Will Accomplish

• Lead our product execution for Value Added Services and its corresponding platform product needs
• Solid understanding of APIs (REST/GraphQL), including how they are designed, documented, integrated, and used to enable scalable product features and third‑party integrations.
• Build and implement a compelling roadmap supporting services business growth goals
• Develop innovative tools with AI capabilities to drive platform's vision
• Collaborate with researchers, analysts, designers and engineers charged with improving service experiences
• Innovate and reinforce the field of our engineering operations, from sprint reviews to definition of done. Drive a culture of quality, customer‑centricity, scalability, and reliability
• Act as the primary advocate for the product, ensuring it meets the needs of customers
• Apply data and analytics to drive product decisions
• Collaborate with partners across the organization to ensure product success
• Communicate product progress and updates to collaborators
• Ensure product aligns with all applicable industry regulations
• Monitor and analyze user feedback to identify areas of improvement
• Work with designers and engineers to ensure a high-quality user experience

Preferred Qualifications

• Master's degree in a technology or equivalent business area, or equivalent experience.
• 8+ years of experience as a technical product leader, with significant time and success in large scale enterprise or platform‑centric organizations,, ideally eCommerce or marketplace company.
• Experience with launching AI-powered platform capabilities that unlock new use cases, accelerate ecosystem growth, or redefine how teams build on the platform.
• Strategic problem solver who favors action and is passionate about enabling innovation through platforms
• Proficiency in working with engineering teams delivering software products and features using Agile/Scrum methodologies
• Proficiency in basic data analysis using tools such as Excel, SQL, Tableau
• Experience in e-commerce delivering both buying and selling experiences
• Experience successfully leading multiple projects from concept to delivery while meeting schedules and budget

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.

If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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