Sr Network Engineer (Day Shift)

Gemological Institute of America; Mumbai; On-site; INR 2,800,000 - 4,500,000; Full time

Job summary

GIA Services Pvt. Ltd. is seeking a Sr.

Network Engineer to provide advanced networking engineering, operations, and support for global enterprise environments. The role focuses on high availability, security, and scalability across data centers, cloud environments, and remote sites. You will work from an offshore delivery center, collaborating with onshore teams and vendors to design, implement, and maintain Cloud WAN/SD-WAN, VPNs, and hybrid connectivity, while adhering to ITIL change

Qualifications

• Associates or Bachelor's Degree in Computer Science, or related field, with 7+ years of experience.
• CCNP/CCIE routing & switching, enterprise networking, or security certifications are preferred.
• Cloud networking certifications (AWS/Azure/GCP) and SD-WAN vendor certs are advantageous.

Responsibilities

• Provide L3/L4 support for enterprise network infrastructure across global locations.
• Monitor, troubleshoot, and resolve network incidents and outages.
• Act as escalation point for complex network issues and major incidents.
• Support 24x7 operations through on-call rotations for global coverage.
• Design, configure, and support routing and switching environments (Cisco/Juniper/Aruba).
• Manage LAN/WAN/WLAN and data center networks; support firewalls, VPNs, and secure access.

Skills

TCP/IP Troubleshooting

LAN/WAN Routing

Firewall Management

Cloud WAN & SD-WAN

Multi-Cloud Networking

Scripting (Python/PowerShell)

Network Monitoring (SNMP/NetFlow)

Strong Communication

Education

Bachelor's or Associate Degree in CS/related

CCNP / CCIE or Cloud Networking Certifications

SD-WAN Vendor Certifications

Tools

Cisco

Juniper

Aruba

AWS

Azure

GCP

Job description

Job Description Summary

The Sr. Network Engineer is responsible for providing advanced network engineering, operations, and support for global enterprise environments, primarily supporting international locations. Working from an offshore delivery center, this role ensures high availability, performance, security, and scalability of network services across data centers, cloud environments, and end-user locations. The role requires strong hands-on expertise in traditional networking (LAN/WAN, routing, switching, firewalls) as well as modern networking technologies such as Cloud WAN, SD-WAN, cloud-native networking, and hybrid connectivity. The engineer will support both passive and active network infrastructure, participate in escalations, and collaborate closely with onshore teams, vendors, and cloud providers.

Essential Duties

• Provide L3/L4 support for enterprise network infrastructure supporting global users and business-critical applications.
• Monitor, manage, and troubleshoot network incidents, performance issues, and outages across international locations.
• Act as an escalation point for complex network issues and major incidents.
• Support 24x7 operations through on-call rotations as required for global coverage.
• Design, configure, and support routing and switching environments using enterprise-grade technologies (Cisco, Juniper, Aruba, etc.).
• Manage and troubleshoot LAN, WAN, WLAN, and data center network environments.
• Support firewalls, load balancers, VPNs, and secure remote access solutions.
• Implement and maintain network redundancy, high availability, and failover configurations.
• Coordinate with facilities, vendors, and local teams for passive infrastructure installations and changes.
• Ensure proper documentation, labeling, and compliance with cabling and data center standards.
• Design and support Cloud WAN / SD-WAN solutions for global connectivity optimization.
• Support cloud networking in AWS, Azure, and/or GCP, including VPC/VNet design, routing, security groups, and connectivity.
• Support network integration for SaaS platforms and cloud-native applications.
• Implement and support network security controls including firewall rules, segmentation, and access policies.
• Partner with Information Security teams to remediate vulnerabilities and support audits and compliance requirements.
• Ensure secure network connectivity across on-prem, cloud, and remote environments.
• Participate in change management processes including planning, testing, implementation, and rollback.
• Maintain accurate network documentation including diagrams, IP addressing, standards, and SOPs.
• Leverage automation and scripting (where applicable) to improve network operations and efficiency.
• Perform other duties as assigned.

Job Description Competencies

• Strong expertise in TCP/IP, DNS, DHCP, VLANs, STP, routing protocols (BGP, OSPF, EIGRP).
• Hands-on experience with enterprise switching and routing platforms.
• Strong troubleshooting skills across LAN, WAN, and wireless networks.
• Experience with Cloud WAN and SD-WAN technologies (e.g., Cisco SD-WAN, Viptela, Fortinet, Meraki, Versa, or equivalent).
• Solid understanding of cloud networking concepts in AWS, Azure, or GCP.
• Experience supporting hybrid and multi-cloud connectivity models.
• Experience managing firewalls, VPNs, IPS/IDS, and network segmentation.
• Understanding of zero trust, secure access, and modern network security principles.
• Experience with network monitoring and management tools (SNMP, NetFlow, NMS platforms)
• Familiarity with ITIL processes including Incident, Change, and Problem Management.
• Exposure to scripting or automation tools (Python, Ansible, PowerShell - preferred).
• Strong communication skills to work effectively with global and onshore teams.
• Ability to work independently from offshore locations while supporting international time zones.
• Strong analytical, problem-solving, and decision-making skills.

Qualifications

Associates or Bachelor's Degree in Computer Science, or equivalent experience in related field, and 7+ years of related experience. Bachelor's degree preferred. Certifications preferred: CCNP / CCIE (Routing & Switching, Enterprise, or Security) Cloud networking certifications (AWS Advanced Networking, Azure Network Engineer Associate) SD-WAN vendor certifications (preferred)

Disclaimer

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.

Why Work at GIA Services Pvt. Ltd.?

Working at GIA Services means you can express your passion for education, gemstones, business, and make a difference. GIA Services seeks skilled professionals that will work as a team to fulfill its mission of building new capabilities, modernizing processes, and enabling future scalability. We welcome you to explore your career path in GIA Services!

Pre-Employment Requirements:

• Applicants and new hires are subject to background checks as per the company policy, this will include reference checks, address, education verification, police verification and work history verification.

Equal Opportunity

GIA Services is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, marital status, age, disability, or veteran’s status.

Please review our current available positions. Due to the high volume of resumes we receive daily, we regret that we cannot personally contact every applicant. Candidates whose experience closely matches our qualification requirements will be contacted by GIA Services Human Resources department and invited for an interview.

Thank you for your interest.