Sr Manager of SRE

JPMorgan Chase Bank; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

JPMorgan Chase Bank is seeking a Senior Manager of Site Reliability Engineering within the Infrastructure Platforms team. You will champion reliability, security, and scalability for the applications under your remit, driving continuous improvement and blameless post-mortems.

You will influence strategy and mentor engineers to elevate SRE maturity across the organization. As a senior leader, you will own performance reviews, career development, and coach entry to mid-level SREs, embedding

Qualifications

• Formal training or certification in SRE concepts with 5+ years of applied experience.
• Demonstrates advanced proficiency in SRE culture and principles across teams.
• Experience leading teams in enterprise AI capabilities for reliability workflows.

Responsibilities

• Balance features, efficiency and stability; negotiate with peers and executives to achieve optimal outcomes.
• Promote SRE practices across the org using reliability metrics and data-driven coaching.
• Lead a small team of SREs and own annual reviews and career development.
• Foster continuous improvement through real-time feedback to enhance customer experience.
• Collaborate with other teams to avoid duplicated work and ensure knowledge sharing.

Skills

Site Reliability Engineering

Leadership

AI in SRE

CI/CD

Python

Java

Education

SRE Certification or equivalent

Tools

CI/CD tooling

Container orchestration

Job description

Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.

As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Infrastructure Platforms team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.

Job responsibilities

• Shows expertise in site reliability principles and demonstrates what it means to strike the balance between features, efficiency, and stability, negotiating with peers and executive partners to ensure optimal outcomes
• Drives the adoption of site reliability practices throughout the organization and ensures teams demonstrate site reliability best practices empirically through stability and reliability metrics
• Manage a small team of enthusiastic SREs with varying experiences.
• Accountable for their Annual performance reviews, 1:1 and career development.
• Drives a culture of continual improvement by encouraging real-time feedback to improve the customer s experience
• Ensures your team collaborates with other teams within your specialization and avoids duplication of work where possible
• Follows an objective, data-driven, post-mortem strategy by conducting regular team debriefs that enable team members to learn from successes and mistakes
• Coaches and develops entry to mid-level team members through tailored feedback and growth plans
• Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences
• Establishes team standards for AI-assisted reliability workflows across automation and delivery practices, ensuring traceability/auditability, resiliency, and security controls.
• Drives reuse-first adoption of enterprise-authorized AI capabilities within the work environment to improve reliability operations and customer experience outcomes, with human-in-the-loop validation and appropriate handling of sensitive data.

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability engineering concepts and 5+ years applied experience . I
• Demonstrates advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across application and platform teams while avoiding common pitfalls
• Experience leading teams in the safe use of enterprise-authorized AI capabilities within the work environment for reliability engineering workflows, including validation habits and awareness of data sensitivity.
• Ability to set and reinforce organization-level practices for reviewing AI-assisted recommendations and escalating uncertain decisions while maintaining resiliency, security, and auditability outcomes.
• Experience leading technologists to manage and solve complex technological issues on an organizational level
• Influences the team s culture by championing innovation and change for success
• Experience hiring, developing, and recognizing talent
• Proficient in at least one programming language such as Python, Java etc, and Web frameworks like Django Flask etc,
• Proficient knowledge of software applications and technical processes within a given technical discipline (eg, Cloud, AI, etc)
• Proficient with CI/CD practices and related tooling, container/container orchestration, and troubleshooting common networking technologies and issues

Preferred qualifications, capabilities, and skills

• Ability to initiate and implement ideas to solve business problems
• Passion for learning new technologies and driving innovative solutions.