Sr. Manager Business Operations

241 Unisys India (Private) LTD-UGS Bangalore; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Unisys is seeking a senior operations leader to drive Global Delivery Center savings across facilities, licenses, and travel. You will own the savings program, coordinate space utilization, and partner with BU heads to optimize multi-site operations.

You will leverage advanced Excel and BI tools (Power BI/Tableau) to build dashboards and business cases, manage vendor relationships, and ensure SLAs are met in a complex IT services environment.

Qualifications

• 10-15+ years overall experience.
• 5+ years managing cost-savings programs, facilities or business operations in a large, multi-site organization.
• Experience in Global Delivery Center / GCC / IT services or BPO setting with multi-function collaboration and large headcount.
• Proven record of delivering quantified savings with targets, baselines and tracking.
• Experience with seat/space utilization and workplace planning.
• Working knowledge of PO processes, vendor management, licenses or software asset review, and travel & expense policy.
• Advanced data analysis and dashboard-building for leadership (Power BI or Tableau a plus).
• Stakeholder management with BU heads, Finance, Real Estate & IT.
• Operations management in a service operation with vendors and SLAs.
• Certifications: Lean Six Sigma, PMP, CPIM/CSCP, FM/IFMA, ITIL or SAM.
• Site exits, consolidations or relocations experience.
• Performance/productivity assessment frameworks for large delivery teams.

Responsibilities

• Lead initiatives to drive GDC savings programs (Facilities, PO discipline, licenses, travel).
• Own the GDC savings program and drive reviews for Hyderabad consolidation.
• Coordinate facilities reviews and space utilization across Bengaluru.
• Drive performance assessments for GDC associates and optimize operations.
• Collaborate with BUs to review site footprint and seat utilization.
• Oversee procurement spend control and vendor management processes.
• Develop dashboards and business cases using Power BI or Tableau for leadership.

Skills

Advanced Excel

Data analysis

Stakeholder management

Cross-functional collaboration

Analytical thinking

Education

Bachelor's / Master’s degree in Business, Finance, Operations or related field

MBA or related master's degree

Tools

Power BI

Tableau

Microsoft Excel

Job description

What success looks like in this role

Lead initiatives to drive GDC operational and facilities savings programs. Own the GDC savings program: Facilities, PO discipline, license reviews, travel expenses, Drive facilities review for potential Hyderabad consolidation. Work with BUs to review Bengaluru space, seat utilization, Coordinate facilities reviews and work. GDC associate performance and operational assessment. Auto-Hub operations.

Required qualifications

• Education: Bachelor's / Master’s degree in Business, Finance, Operations or a related field.
• Experience: 10-15+ years overall, including 5+ years managing cost-savings programs, facilities or business operations in a large, multi-site organization.
• Environment: Experience in a Global Delivery Center/ GCC/ IT services or BPO setting, working across multiple functions with large [around 5,000+ headcount] and matrix org set-up.
• Savings programs: Proven record of delivering quantified savings (for example facilities, procurement, licenses or travel), with targets, baselines and tracking.
• Facilities and space management: Experience with seat and space utilization, workplace planning.
• Procurement and spend control: Working knowledge of PO processes, vendor management, license or software asset review and travel and expense policy.
• Data analysis: Advanced Excel and the ability to build dashboards or business cases for leadership (Power BI or Tableau is a plus).
• Stakeholder management: Experience challenging and aligning BU heads, Finance, Real Estate and IT.
• Operations management: Experience running a service operation (for example transport, hub or shared services) with vendors and SLAs.
• Preferred qualifications: MBA or a finance or operations master's degree.
• Certifications: Lean Six Sigma, PMP, CPIM or CSCP, FM or IFMA (CFM), ITIL or software asset management (SAM).
• Power BI or Tableau skills: Experience with IT services, GDC or GCC environments and multi-city site portfolios.
• Prior involvement: in site exits, consolidations or relocations.
• Performance frameworks: Experience with performance or productivity assessment frameworks for large delivery teams.

You will be successful in this role if you have

Bachelor's / Master’s degree in Business, Finance, Operations or a related field with 10-15+ years overall, including 5+ years managing cost-savings programs, facilities or business operations in a large, multi-site organization.

Equal Opportunity Employment

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail]. US job seekers can find more information about Unisys’ EEO commitment here.

About Unisys

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn. https://www.unisys.com/unisys-legal/recruiting Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity