Sr Lead – Network & Security [Cisco ACI]

Kyndryl; Ernakulam; On-site; INR 1,500,000 - 2,200,000; Full time

Benefits offered by this job

Hybrid-friendly culture

Learning opportunities across major platforms

Financial and social health support programs

Job summary

A global technology service provider is looking for a Sr Lead – Network & Security to manage and support a complex network environment in Ernakulam, Kerala. The role involves leading network operations, ensuring device security, and troubleshooting issues. Ideal candidates should have over 10 years of experience in networking, specifically with Cisco technologies and firewalls, and should hold a degree in Computer Science or related fields. This position offers a collaborative work environment focused on professional growth.

Qualifications

• 10-12 years experience in Network Operations, especially with Cisco.
• Experience managing security operations with Cisco and Fortinet devices.
• Strong knowledge of ITIL processes including Ops Management.

Responsibilities

• Lead Network and Security operations in a multi-vendor environment.
• Ensure100% uptime of security devices and prepare performance reports.
• Manage configuration changes and implement security policies.

Skills

Cisco ACI

Network Operations

Firewalls Management

Troubleshooting

Vendor Coordination

Education

Graduate in Computer Science/IT/Electronics Engineering

Tools

Ansible

Cisco ISE

FortiGate Firewalls

Visit Diligent Log Management

Job description

* Decline will set your Cookie preferences to "Required" and will prevent Kyndryl and its partners from collecting and using Cookie data to collect statistics and to provide you a personalized web experience and more relevant ads on third party websites.Sr Lead – Network & Security [Cisco ACI] page is loaded## Sr Lead – Network & Security [Cisco ACI]remote type: In Personlocations: Kochi, Kerala, Indiatime type: Full timeposted on: Posted Todayjob requisition id: R-44056**Who We Are**At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.**The Role**As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. **Responsibility Includes:*** Work as a Team Lead for Network and Security operations.* Network SME/ L3 – Cisco ACI, Cisco Wi-Fi, Cisco ISE, Routing & Switching, Load Balancer* Security Firewall SME/L3 - Cisco FTD 3k, FMC, FortiGate Firewall, Forti analyser, Cisco ISE, SMA, DDOS and WAF.* Primarily to Manage and support SDN Technology like Cisco ACI, Cisco ISE , APIC, Stealth watch, Cisco Wi-Fi, routing and Switching , Cisco Firewalls, Fortinet Firewalls.* Ensure the Security devices uptime of the client is 100%* Prepare weekly reports, monthly availability, and performance reports of the client.* Provide root cause analysis of outages.* Upgrade firmware/Software of network security devices.* Timely resolution of calls / incidents related to all Security issues within defined timelines.* Securing network security systems by establishing and enforcing policies, defining, and monitoring access.* Regular patching of all provisioned network & security devices* Security Operations - configuration, IP assignment, monitoring, Firmware upgrades, Firewall Policy fine tuning.* Fault handling and escalation (identifying and responding to faults on security devices.* Liaising with 3rd party suppliers, vendors handling escalation through to resolution).* Creation and Maintenance of blue-print document for NOC & SOC covering the processes and procedures.If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! **Your Future at Kyndryl** Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.**Who You Are**You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. **Required Skills and Experience*** Graduate in Computer Science/IT/Electronics Engineering or equivalent University degree.* Candidates should have at least 10-12 years of experience working in Network Operations especially on the Cisco ACI, ISE, Load Balancers, Cisco Wireless and the Security operations like Cisco FTD Firewalls, FortiGate Firewalls and Cisco WSA Proxy.* Work on End-of-Life hardware upgrades on head end and remote end devices and ensure the asset management is up to date.* Should have a sound knowledge on ITIL process - Ops Management, Change Management, Incident/Problem Management* Experienced in Troubleshooting and resolution of incidents, working on critical SLA's by communicating with OEM Support center, TAC etc. for effective closure and RCA of all incidents.* Good Hands-On in User co-ordination, Vendor Co-ordination - Client and user interaction with ownership for incident resolution, POA Submission.* Should be able to integrate network & security devices with SIEM, able to read & understand logs of all network & security devices to troubleshoot issues quickly.**Preferred Skills and Experience*** Experience with Ansible automation.**Being You**The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.**What You Can Expect**Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.**Get Referred!**We’re glad you’re here. Take a look around at the many exciting career opportunities we have available and apply today! **Drop off your CV/Resume** and a Recruiter will reach out with related career information that match your experience and expertise. **Sign up for Job Alerts** Create your account and then . When new jobs become available that meet your criteria, you’ll be alerted right away!### Drive progress with purposeAt Kyndryl, we achieve progress the world depends on, with purpose.**Beginning with** **the purpose that matters to you**. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want.