Sr. Lead – Cloud Operations Control Business Partner

Northern Trust; Maharashtra; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Northern Trust is seeking a Sr. Lead Infra Risk & Control in Pune, India. The role involves providing advisory support, evaluating governance controls, and enhancing project oversight across disciplines. Candidates should have substantial experience in infrastructure control, IT risk management, and project governance, along with a Bachelor's degree in a relevant field. The position requires strong communication and analytical skills, and familiarity with tools like ADO and ServiceNow. Benefits include reasonable accommodations for individuals with disabilities.

Qualifications

• 10+ years of experience in project governance, infrastructure controls, or IT risk.
• Strong understanding of project lifecycle governance and reporting disciplines.
• Proven experience in audit/compliance support.

Responsibilities

• Assess risks and controls across TIPMO governance activities.
• Evaluate design and operating effectiveness of key project governance controls.
• Monitor governance-related findings and validate remediation quality.

Skills

Infrastructure Control

IT Risk Management

Project Governance

Auditing

Communication Skills

Cybersecurity Awareness

Education

Bachelor's degree in information technology, Project Management, Business Systems, Risk Management, or related field

Tools

ADO

ServiceNow

SharePoint

Power BI

Job description

Sr. Lead Infra Risk & Control – TIPMO / Shared Governance

Location: Pune

Job Description

Northern Trust is seeking a new team member to join the Infrastructure Control Governance team as a Control Business Partner aligned to TIPMO, ICG, and other shared governance functions. This role will provide embedded advisory support across project governance, infrastructure delivery oversight, reporting, documentation, and cross‑functional control activities. The position will work closely with project managers, TIPMO governance, ADO capability teams, ICG leads, and infrastructure stakeholders to improve control execution, strengthen evidence quality, surface risks early, and support a disciplined governance operating model across project and shared service functions.

Job Responsibilities

• Project & Governance Risk Support – Assess risks and controls across TIPMO and related governance activities including initiation, planning, execution, change control, closure, reporting, and project artifact quality.
• Control Design & Operating Effectiveness Reviews – Evaluate design and operating effectiveness of key project governance and shared‑service controls; identify control gaps, process breakdowns, and opportunities to simplify or automate governance activities.
• Planning & Approval Readiness – Support review of project planning artifacts, risk mitigation plans, communication plans, governance gates, and design approval evidence to improve readiness and consistency before projects move forward.
• Issue & Action Plan Governance – Partner with owners to track governance‑related findings and action plans, validate remediation quality, and elevate aging or high‑impact items to the appropriate leadership forums.
• KRI / KPI & Executive Reporting – Prepare metrics, dashboards, and concise reporting views on project governance health, delivery risk, artifact compliance, and recurring themes for leadership, control meetings, and oversight councils.
• Documentation & Evidence Management – Help ensure project and governance documentation is complete, current, version controlled, and audit‑ready across repositories such as SharePoint, ADO, OneNote, Clarity, and associated tooling.
• ADO / ServiceNow / Governance Tooling Advisory – Support the practical use of enterprise tooling for planning, tracking, evidence retention, and governance transparency; identify enhancements that strengthen traceability and control consistency.
• Cross‑Functional Coordination – Serve as a liaison among TIPMO governance, ADO capability teams, infrastructure stakeholders, control officers, and ICG functions to align expectations, close gaps, and improve response times.
• Broader Shared Governance Support – Provide flexible risk and control support to adjacent ICG or other shared governance domains as priorities evolve, including audit support, reporting initiatives, documentation governance, and operational process reviews.
• Assessment Documentation & Evidence – Produce audit‑ready assessment packs, walkthrough records, risk summaries, and evidence repositories using approved tools and templates with strong version control and traceability. Participate in RCSA exercise for Infrastructure Tower RAU.

Required Skills

• Adhere to all applicable risk management programs, policies, and procedures.
• Complete all mandatory training by the deadline.
• Understand how your behavior could expose Northern Trust, its clients, and financial markets to different types of risk.
• Ensure that Northern Trust or its clients are not exposed to inappropriate or excessive risk.
• Escalate any risk concerns, including those resulting from mistakes / errors to a manager or business unit risk officer.
• Exercise diligence regarding cybersecurity.
• Cooperate with internal control functions (including first‑line Control, Risk, Compliance, Audit, self‑assigned, etc.) and applicable regulatory bodies.
• Avoid conflicts of interest or behaviors that might produce unfair outcomes for Northern Trust or its clients or damage the integrity of financial markets.

Must Haves

• Proven experience in Infrastructure Control, IT Risk Management, PMO / project governance, infrastructure delivery oversight, or audit / compliance support.
• Strong understanding of project lifecycle governance, artifact quality, action tracking, reporting disciplines, and change / issue governance in a regulated technology environment.
• Hands‑on experience with ADO, ServiceNow, SharePoint, OneNote, Power BI, and / or Clarity PPM, with the ability to use these platforms to strengthen governance and transparency.
• Ability to assess adherence to defined processes, translate operational observations into risk‑based conclusions, and drive action with diverse technical and business stakeholders.
• Excellent written and verbal communication, meeting facilitation, and follow‑up discipline with strong attention to detail and delivery quality.
• Comfort operating across multiple workstreams, resolving ambiguity, and balancing advisory support with execution rigor.

Good to Have

• CISA, CRISC, PMP, Agile / Scrum, ITIL, or equivalent governance / delivery credentials.
• Knowledge of SDM, Paragon or comparable project governance frameworks, control libraries, and audit / regulatory expectations within financial services.
• Experience supporting documentation governance, control metrics, or broader ICG tower initiatives.

Qualification

• Bachelor's degree in information technology, Project Management, Business Systems, Risk Management, or related field.
• 10+ years of experience in project governance, infrastructure controls, IT risk, delivery oversight, or related governance functions.

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail].