Sr Engineer - Network Operations & Support

Tata Communications; Indore District; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A leading communications firm is seeking a role responsible for MW project rollout in Indore District, Madhya Pradesh. This operational position involves maintaining MW links, troubleshooting equipment, and ensuring SLA is achieved. The ideal candidate will possess strong problem-solving skills and prior technical support experience in a fast-paced environment. Knowledge of MW networks is essential.

Qualifications

• Demonstration of problem-solving skills.
• Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
• Knowledge of MW network, operation systems & manage circle team & customer effectively.

Responsibilities

• Maintaining, administering, I&C of MW links and troubleshooting equipment.
• Assisting with installations for new and existing customer projects.
• Ensure SLA are achieved & maintain them proactively.
• Conduct vulnerability assessments for project implementation.
• Compile and track vulnerabilities for metrics.

Skills

Problem-solving skills

Technical support experience

Knowledge of MW network

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and Intelligence. Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications.

Job Description

The role is responsible for MW Project rollout. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of Project delivery.

Responsibilities

• Maintaining, administering, I&C of MW links and troubleshooting equipment.


• Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of terminations, testing and labelling of most common transmission mediums, hardware installations etc.


• Ensure SLA are achieved & work proactively to maintain the same.


• Conduct vulnerability assessments for project implementation as per customer targets.


• Compile and track vulnerabilities over time for metrics purposes.

Desired Skill sets

• Demonstration of problem-solving skills.


• Prior experience in providing technical support in fast paced, high availability, 24X7 environments.


• Knowledge of MW network, operation systems & manage circle team & customer effectively.