Sr Engineer IT Infrastructure Engineering

IHG Hotels & Resorts; Gurugram District; Hybrid; INR 1,800,000 - 2,600,000; Full time

Job summary

IHG Hotels & Resorts is seeking a Senior IT Infrastructure Engineer to design, secure, and scale core technology systems across on-prem, cloud, and hybrid environments. You will lead IaC pipelines and automate provisioning, supporting compute, storage, backup, and virtualization in a global hotel ecosystem.

The role requires deep hands-on expertise with Windows/Linux, cloud platforms (AWS or GCP), and a strongFinOps mindset to optimize cloud spend without compromising security or performance.

Qualifications

• 10+ years progressive IT infrastructure engineering experience in global enterprise environments.
• Deep hands-on expertise in Windows and Linux OS, enterprise storage, backup, and virtualization (Nutanix).
• Strong networking fundamentals (TCP/IP, DNS, VPN) and core security practices (SSL/TLS, encryption).
• Experience with configuration management (Chef, Ansible, Puppet) and orchestration (CloudBolt, Rundeck).
• Automation and scripting (Python, Shell, PowerShell).
• Cloud experience with AWS or GCP; multi-cloud or hybrid cloud preferred.
• Infrastructure as Code (Terraform, CloudFormation, ARM) and cloud networking (VPCs, subnets, DNS, load balancing).
• Experience migrating on-prem workloads to the cloud and FinOps practices.

Responsibilities

• Design, build, and maintain scalable, highly available systems across hybrid and cloud environments.
• Architect and manage end-to-end CI/CD pipelines and code-driven infrastructure.
• Lead lifecycle of on-prem and cloud resources (compute, storage, backup, virtualization).
• Drive FinOps by monitoring and optimizing cloud spend with cost reporting.
• Provide Tier 3 support, incident response, and root-cause analysis.
• Maintain security baseline and ensure SOC 2 / PCI-DSS compliance.
• Mentor engineers, promote SRE/DevOps practices, and maintain documentation.

Skills

Compute & Storage

OS Windows & Linux

Networking fundamentals

Security practices

Automation & scripting

CI/CD

Cloud platforms (AWS/GCP)

Infrastructure as Code

FinOps

Cloud migration experience

Incident response & troubleshooting

Education

Bachelor's or Master’s degree

Cloud certifications

Tools

Chef

Ansible

Puppet

CloudBolt

Rundeck

Terraform

CloudFormation

Azure Resource Manager

Nutanix

Veeam

Job description

Job Description:

Role Purpose

A Senior IT Infrastructure Engineer designs, builds, secures, and scales an organization's core technology systems across on-premises, cloud, and hybrid environments. The role combines deep hands-on expertise across enterprise compute, storage, and virtualization with knowledge of cloud platforms (AWS or GCP).

Key Responsibilities

• System Reliability, Monitoring & Capacity Planning: Design, build, and maintain highly available, scalable systems across hybrid and cloud environments. Define SLIs/SLOs, build out the monitoring and observability roadmap, and analyze resource usage to forecast and manage capacity as traffic and data grow.
• Infrastructure as Code, Automation & CI/CD: Architect and maintain end-to-end CI/CD pipelines and code-driven infrastructure, automating provisioning and reducing manual operational work to enable rapid, safe, and repeatable delivery.
• Hybrid & Cloud Platform Engineering: Serve as technical lead for the full lifecycle of on-prem and cloud-based resources — compute, storage, backup, and virtualization — and design secure, cost-effective cloud architectures, including migration of on-premises workloads to the cloud.
• FinOps & Cost Optimization: Drive FinOps best practices by monitoring, analyzing, and optimizing cloud spend, including cost allocation and reporting.
• Advanced Troubleshooting & Incident Response: Serve as the final escalation point for high-impact technical challenges, providing Tier 3 support and leading incident response to minimize downtime across on-prem and cloud systems.
• Security & Compliance: Maintain a strong security baseline across platform and cloud services and ensure compliance with standards such as SOC 2 and PCI-DSS.
• Mentorship, Collaboration & Documentation: Guide and mentor junior engineers, conduct code reviews, and promote SRE/DevOps best practices; partner with development, architecture, and security teams, and maintain comprehensive documentation and standards.

Key Skills & Qualifications

• Compute & Storage Skills
• 10+ years of progressive IT infrastructure engineering experience, with a proven track record in global enterprise environments.
• Deep, hands-on expertise across Operating Systems (Windows and Linux), enterprise storage, backup (Veeam or similar), and virtualization/hyper-converged systems (Nutanix), including physical infrastructure in on-prem or hybrid environments.
• Strong networking fundamentals (TCP/IP, routing, DNS, VPN, SMTP) and core security practices (SSL/TLS, SSH, encryption, LDAP).
• Experience with configuration management (Chef, Ansible, Puppet) and orchestration platforms (CloudBolt, Rundeck).
• Automation and scripting experience (e.g., Python, Shell, PowerShell) to reduce manual work and improve operational efficiency.
• Relevant industry certifications (Microsoft, Red Hat, Nutanix, VMware, backup/storage, Cisco, or security-related) are a plus.
• Cloud Skills
• Deep, hands-on expertise with at least one major cloud platform (AWS or GCP) — including compute, storage, networking, database, and security services; multi-cloud or hybrid cloud experience preferred.
• Proven experience with Infrastructure as Code (Terraform, CloudFormation, or Azure Resource Manager) and cloud networking concepts (VPCs, subnets, routing, load balancing, DNS, Direct Connect, hybrid connectivity).
• Experience leading migration of on-premises applications and data to the cloud.
• Demonstrated experience driving FinOps strategies to optimize cloud spend without compromising performance or security.
• In-depth knowledge of cloud security best practices and compliance frameworks (e.g., GDPR, HIPAA, PCI-DSS).
• Professional-level cloud certifications (e.g., AWS Certified Solutions Architect – Professional, Microsoft Certified: Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect) are a plus.

Additional Qualifications

• Exceptional analytical and strategic problem-solving skills, with the ability to correlate and troubleshoot complex issues across diverse platforms.
• Excellent communication, documentation, and mentoring skills, with the ability to translate complex technical concepts for both technical and non-technical audiences, and a solid understanding of the project management lifecycle.

Education

Bachelor's or Master's degree in a relevant field, or an equivalent combination of education and work-related experience.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.