Sr Engineer, Digital Workplace Engineering

Evolent Health International Private Limited; Pune District; Remote; INR 1,800,000 - 2,800,000; Full time

Job summary

Evolent Health International Private Limited in Pune seeks a Sr Digital Workplace Engineer to implement and run Microsoft 365, Intune, Purview, Copilot, and AI-powered automation. You will automate repetitive tasks, reduce manual effort, and coordinate with IT security and compliance teams to ensure policy alignment.

You will write scripts (PowerShell, Python) and maintain documentation while ensuring endpoint security, patching, and incident response within engineering standards.

Qualifications

• 7+ years managing or supporting IT systems and platforms.
• 3+ years of experience implementing digital employee experience (DEX), endpoint management, analytics and automation tools.
• Experience with IT operations frameworks (e.g., ITIL).
• Experience with scripting tools and languages (PowerShell, Bash, Python).
• Experience with configuration management, identity and access management, Active Directory, desktop virtualization, collaboration platforms and other cloud-based services.
• Experience implementing modern management of endpoint devices.
• Experience with agile methods to keep pace with changes and reduce complexity.
• Ability to write technical documentation.

Responsibilities

• Implement, monitor and operate digital workplace technologies (endpoint hardware, software, services and SaaS tools).
• Integrate digital workplace technologies with adjacent technologies (identity, security, vulnerability management, IT service and asset management).
• Ensure stability and security of digital workplace technology through endpoint management and patching.
• Support security operations by monitoring and reporting anomalies related to devices and identities.
• Participate in outages, troubleshooting, and capacity planning.
• Work on digital workplace projects and automation.
• Create, publish and communicate knowledgebase articles.
• Automate testing of critical services before patching/upgrading.
• Provide IT support for escalated issues (L1/L2).
• Participate in major incident management to diagnose outages.
• Write and maintain scripts and automations to reduce manual work.
• Build AI workflows using templates and guardrails.
• Document and share reusable automation patterns.

Skills

IT systems management

DEX/endpoint analytics

ITIL familiarity

Scripting (PowerShell/Python)

Active Directory

Agile methods

Documentation

Cloud services

Education

Bachelor’s degree in IT or related field

Tools

PowerShell

Python

Bash

Intune

Purview

Copilot

Microsoft 365

Job description

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture.

What You’ll Be Doing: Job Summary

This role implements, manages and continuously improves Microsoft 365 technologies, Intune Suite, Purview, Copilot and integrations with adjacent technologies. The engineer seeks to automate or eliminate repeatable tasks and reduce administrative overhead for themselves and workplace operations, including configuration variations, performance issues on endpoint devices and security vulnerabilities. The engineer also collaborates with technology vendors, product managers, IT security and legal or compliance teams to ensure alignment with company policy and applicable legislation. This role also builds automation and agentic AI-powered workflows—writing code and configuring AI agents—to reduce manual effort and scale the impact of the digital workplace team. This is an individual-contributor role that executes within the engineering standards, architecture and AI governance guardrails established by Lead-level engineers. The Sr Digital Workplace Engineer focuses on hands-on implementation, testing and day-to-day operation of assigned systems, automation and AI agents.

Essential Functions

• Implement, monitor and operate digital workplace technologies (endpoint hardware, software, services and SaaS tools)
• Integrate digital workplace technologies with adjacent technologies (identity, security, vulnerability management, IT service and asset management, remote access, backup, directory services, etc.)
• Ensure stability and security of digital workplace technology through effective endpoint management and timely patching
• Support security operations processes by monitoring and reporting anomalies related to devices and identities
• Actively participate in resolving high-priority outages, troubleshooting efforts and capacity/availability planning sessions
• Work on various digital workplace technology projects
• Create, publish and communicate knowledgebase articles
• Assess criticality of services and applications and automate testing of those deemed critical before patching and upgrading
• Provide IT support for issues escalated from level 1 or level 2
• Participate in the major incident management process to investigate, diagnose and remediate digital workplace technology outages
• Write and maintain scripts, integrations and automation (PowerShell, Python, or similar) that reduce manual, repetitive work across digital workplace operations
• Build, test and operate agentic AI workflows using established templates, guardrails and platforms
• Document and share reusable automation and AI agent patterns through the team knowledge base to accelerate adoption across the organization

Required Qualifications

• 7+ years managing or supporting IT systems and platforms
• 3+ years of experience implementing digital employee experience (DEX), endpoint management, analytics and automation tools
• Experience with standard IT operations frameworks (e.g., ITIL)
• Experience with scripting tools and languages (e.g., PowerShell, Bash, Python)
• Experience with configuration management, identity and access management, active directory, desktop virtualization, collaboration platforms and other cloud-based services
• Experience implementing modern management of endpoint devices
• Experience with continuous engineering or other agile methods to keep pace with frequent changes and to reduce complexity
• Ability to write technical documentation
• Demonstrated proficiency in at least one scripting/programming language (PowerShell, Python, or similar) with concrete examples of automation, integration or tooling delivered
• Working knowledge of agentic AI concepts (agents, tool/function calling, LLM integration) and experience configuring or extending agents on at least one low-code/no-code AI platform within existing organizational guardrails

Preferred Qualifications

• Natural excitement and ability to learn technologies and explain technical issues to a variety of audiences and levels
• Passionate about DEX, with an awareness of the latest digital trends
• Experience building a proof-of-concept AI agent or automation using a low-code AI agent platform
• Interest in or prior participation, as a contributor rather than a lead, in AI enablement initiatives, agentic AI pods, or similar cross-functional automation efforts

Preferred Education

Bachelor’s degree in IT or related field.

Preferred Certifications

Microsoft 365, Intune and related certifications

General Performance Criteria

• Expertise: You research, create proof of concepts, and introduce new methods
• Communication: You guide others through problem solving whether it is a technical issue, project impediment, or conflict
• Domain: You guide the delivery of your team to make a positive impact on other parts of the company based on detailed knowledge of the needs of those stakeholders and how those needs are supported by your team
• System: You own relevant segment of systems that are used regularly for the business to function and are well versed in the related KPIs
• Process: You question the status quo in a constructive manner to find areas for the team to improve
• Influence: You regularly make an impact to your entire team

Mandatory Requirements

Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

Equal Opportunity Employer

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in‑person I‑9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

The expected base salary/wage range for this position is $.

As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.