Sr. Engineer - Application Support N 4B

Genpact Ltd.; Mumbai; Hybrid; INR 800,000 - 1,100,000; Full time

Job summary

Genpact in Mumbai is looking for a Prod Support Engineer to lead complex Banking engagements with 24x7 production support and development teams. The role requires hands-on experience with Java, JavaScript (ExtJS/Angular), Spring Boot, Python, microservices, and related automation tools.

You will engage across cloud fundamentals, monitoring, and CI/CD pipelines, while collaborating with cross-functional squads to deliver reliable, scalable solutions in a fast-moving AI-driven environment.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• Experience in leading complex Banking engagements with 24x7 production support and development teams.
• SRE certification and hands-on with modern tooling are preferred.

Responsibilities

• Lead complex Banking engagements with 24x7 production support and development teams.
• Work with Java, JavaScript, React, Python, and microservices across ML and cloud environments.
• Utilize monitoring, CI/CD, and automation tools to ensure uptime and reliability.

Skills

Production Support

SRE Certification

Java

JavaScript

React

Python

Angular

C#

SQL

GitHub

Education

Bachelors - Computer Engineering

Bachelors - Computer Science

Masters - Software Engineering

Tools

JIRA

Confluence

GitHub

Jenkins

Splunk

Prometheus

AppDynamics

Nagios

Tableau

Snowflake

Oracle

Job description

**Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.**Job Description**Skill - Prod Support Engineer* Experience in leading complex Banking engagements with 24\\*7 production support and Development teams.* SRE Certified, Java, JavaScript (with ExtJS). Java Spring Boot, VB Script, Perl, HTML, Angular, Shell Scripting* UIpath/Pega Bot scripting PRPC* React, Python, Microservices, C#, .Net, ETL Informatica, C++, Extjs, TypeScript, R-Code, XML/XSLT, SQL, T-SQL, PL/SQL, PHP, VB Script* Microsoft Power Platforms (Power Apps/Power Automate/ Power BI), Autosys, Informatica, BOXI/Crystal Reports, Comet, MQ* Cloud Fundamentals (Azure/AWS), Service Now, Pager Duty, Splunk, Prometheus, AppDynamics, Apica, Nagios* GitHub, SDLC, Jenkins, JIRA, Confluence, ESP, SQL Server* Snowflake, HVR, QlickView, Tableau, Linux, Windows* Postgres, DB2, Sybase, Oracle, Elasticsearch, Neo4J, Hazelcast* Networking Concepts, ITIL, Mainframe, Grafana Loki, Office Suite (Power Point, Excel, Word)**Qualifications**Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering**Certifications**Splunk Certified User - SplunkSplunk**Required Skills**Agile Methodology, Production Support**Language**English (Required), English (Required)**Language Proficiency -**Proficient - C2**Additional Job Location -****Job Type**Regular**Master Skill List -**Application Support N**Remote Type -**Hybrid**Work Shift -**Day Job (India)**Why join Genpact?** • **Lead AI-powered transformation** – Drive innovation and solve real-world business challenges that matter • **Make an impact** – Help global enterprises solve business challenges that matter • **Accelerate your career** – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • **Work with the best** – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • **Thrive in a values-driven culture** – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.