Sr. Business Systems Analyst

Intuitive; India; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Intuitive is seeking a Sr. Business Analyst for SAP EWM to design and implement warehouse management solutions across global deployments. You will translate business needs into detailed functional designs, drive end-to-end testing, and collaborate with cross‑functional teams across time zones.

You will partner with US stakeholders and lead workshops, ensuring successful go-lives and post‑go‑live stability. A strong background in SAP EWM, S/4HANA integration, and TMS is essential for this role.

Qualifications

• Minimum of 5 years designing and configuring SAP EWM for implementation or support.
• Experience with EWM integration with S/4HANA, TMS, LES, MM.
• Ability to gather requirements and build detailed functional design specifications.
• Experience working with end users and leading workshops to drive decisions.

Responsibilities

• Lead requirements gathering and process design for inbound, outbound, and internal warehouse processes across global deployments.
• Translate business needs into EWM functional designs including process flows and test scenarios.
• Configure and support EWM capabilities: master data, inbound, outbound, internal processes, labor concepts.
• Drive integration design and validation between S/4 IM/MM/SD, EWM, and TMS, plus external systems via IDoc/EDI.
• Support RF framework and mobile warehouse execution requirements and screen flows.
• Own and execute test cycles: unit testing, SIT/UAT, regression, and cutover rehearsals.
• Collaborate with US business/process owners; run workshops and document decisions.
• Support go-live, hypercare, issue triage, and stabilization; maintain deployment templates and standards.
• Work with offshore/on-site teams to ensure high-quality releases and adherence to BCM.

Skills

Requirements gathering

Process design

EWM functional designs

S/4HANA EWM integration

Test planning & UAT

Cross-functional collaboration

RF framework

Education

Bachelor’s degree in engineering or equivalent

Tools

SAP EWM

SAP S/4HANA with Embedded EWM

SAP TMS

IDoc/API/EDI

Job description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

The Sr Business Analyst for SAPExtended Warehouse Management (EWM)will possess both the technical and functional understanding of the business processes and will be a key person implementing business processes software solutions and systems implementation. He will partner closely with our business stakeholders and project teams in theUSto deliver multiple EWM warehouse management deployments. He will support implementations onSAP S/4HANA with Embedded EWMandDecentralized EWM, including integration touchpoints withSAP TMSfor transportation planning/execution.
The role will be of a systems solution expert for identifying, analyzing, refining, translating, and finally documenting business requirements from ISI business teams.

Essential Job Duties

• Analyze business processes, perform fit-gap analysis as required, and provide ISI business teams with cost efficient proposal on inefficiencies and risks to determine appropriate process and system design.
• Create functional specifications and work with cross-functional teams and development teams to deliver the technical objects.
• Review and contribute to design document, configuration documents and functional specifications.
• Conduct unit and Integration testing and regression testing.
• Support ISI’s production processes and all associated business systems functions.
• Work with ISI IT and business teams to optimize and streamline business processes and technical solutions.
• Identify gaps between current and future state of business processes and helps in prioritizing opportunities to improving processes through the usage of Business capability matrix (BCM)
• Participate in business user meetings to gather process information for sound system solutions.
• Collaborate and provide inputs to the development team during development phase to meet the business needs.
• Help business teams on reporting requirements on the reporting team working in conjunction with the data warehouse team.
• Conduct QA validations and participate on User Acceptance Testing (UAT) tests.
• Support, assist and train the users on new modified system configurations highlighting the impact on business processes.
• Maintain IT Business system integrity and application notes, system upgrades, changes, and user updates.
• Work closely with onsite team, offshore team, managers, and executives to ensure the release of high-quality solutions.
• Follow the Intuitive change management process. Analyze impact of changes to the corporate application landscape

Required Skills and Experience

Key Responsibilities

• Leadrequirements gatheringand process design for inbound, outbound, internal warehouse, and inventory processes across global deployment projects.
• Translate business needs intoEWM functional designs(process flows, functional specs, configuration rationale, test scenarios).
• Configure and support EWM capabilities such as:
  • Master data & org structure (warehouse, storage types/sections/bins, work centers, HU types, packaging specs)
  • Inbound (ASNs, GR, deconsolidation, putaway strategies, VAS, quality/inspection touchpoints where applicable)
  • Outbound (picking/waves, packing, staging, loading, shipping)
  • Internal processes (replenishment, physical inventory, stock transfers, slotting/rearrangement as applicable)
  • Labor/resource concepts (queues, RF framework, work management basics where used)
• Driveintegration design and validationbetween:
  • S/4 IM/MM/SDand EWM (embedded or decentralized)
  • SAP TMS EWM(freight unit/freight order processes, shipment execution handoffs, staging/loading confirmations, status updates)
  • External systems (carriers, 3PLs, automation) via IDoc/API/EDI where applicable
• SupportRF frameworkand mobile warehouse execution requirements (screen flows, transactions, validations).
• Own and executetest cycles: unit testing, SIT, UAT support, defect triage, regression, and cutover rehearsals.
• Collaborate across time zones with US business/process owners:
  • Run workshops, document decisions, manage action items, and ensure timely follow-ups.
• Support go-live and hypercare:
  • Issue triage, root cause analysis, configuration adjustments, and process stabilization.
• Contribute to a reusable deployment approach:
  • Templates, playbooks, configuration standards, and best practices for future rollouts.

Typical deliverables

• Business process maps (current/future state), fit-gap analysis
• Functional design documents (FDD), configuration workbooks
• Interface/integration requirement documents (EWM-S/4, EWM-TMS, external)
• Test strategy, test scripts, defect logs, sign-off documentation
• Cutover plan inputs, training materials, SOPs, and user guides

Experience

• Minimum of 5 years designing and configuring SAP EWM for implementation, support, and upgrade project.
• Knowledge of EWM integration with TMS, LES, MM
• Experience working with business end users, gathering requirements, and building detailed functional design specifications.
• Ability to work with minimum supervision or guidance.

• Ability to work in a team environment, effectively interacting with others.
• Able to work independently and consider cross-functional and downstream impacts with close attention to detail.
• Excellent verbal and written communication skills

#LI-Hybrid

Required Education and Training

• Bachelor’s degree in engineering or equivalent experience

Preferred Skills and Experience

Must have Skills

• Strong experience with EWM implementations or production support, including integrations with ERP and third-party applications

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law.