Sr. Associate (SharePoint) - Supplier Management & Performance Analysis

Amgen Inc. (IR); Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Total Rewards Plan

Job summary

Amgen Inc. (IR) is seeking a Sr. Associate to support SMPA for R&D external suppliers. You will manage SharePoint sites, enable data-driven supplier performance, and coordinate with governance teams to ensure accuracy and compliance.

The role involves driving digital workflow modernization, operational support for supplier interactions, and data management across planning, metrics, and invoicing. Strong English communication and MS Office skills are essential.

Qualifications

• Master's degree; or Bachelor's degree and 5 to 8 years of relevant R&D experience
• Demonstrated project or process management experience
• Strong written and verbal communication skills in English
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook
• Ability to manage multiple priorities, deadlines, and stakeholders
• Demonstrated attention to detail and commitment to data accuracy
• Foundational knowledge of supplier management, procurement, contracting, or R&D operations
• Experience in biopharmaceutical R&D and supplier governance

Responsibilities

• Own design, maintenance, and improve SharePoint sites
• Lead supplier-site refreshes and migrations with info-architecture standardization
• Improve SharePoint usability and regulatory-readiness resources
• Provide operational support for supplier interactions
• Develop and maintain business applications, databases, and GitLab tools
• Lead digital workflow modernization from Smartsheet to Microsoft tools
• Manage data collection, validation, and reporting for supplier metrics and POs
• Collaborate to streamline workflows and deliver scalable digital solutions

Skills

Project management

SharePoint

Supplier management

Data analysis

Communication

Microsoft Office

Education

Master's degree or Bachelor's with 5–8 years experience

Tools

SharePoint

GitLab

Smartsheet

Excel

Job description

Career Category Operations Job Description

Position Summary Sr. Associate, (SharePoint) R&D Operations Supplier Management & Performance Analytics (SMPA), supports the effective management and oversight of external suppliers delivering services across Amgen Research and Development. This role is responsible for the tactical execution of SMPA processes, supplier performance activities, transactional support, data and document management, and cross-functional coordination. The Sr. Associate works closely with R&D functional teams, supplier governance partners, Supplier Functional Management Teams, and external suppliers to promote timely execution, accurate reporting, process compliance, and effective issue escalation. The role also provides project and process management support for supplier-related initiatives and maintains the systems, databases, documentation, and meeting infrastructure required to support the SMPA operating model.

Key Responsibilities

• Own the design, maintenance, and continuous improvement of SharePoint sites, including site structure, libraries, permissions, content, and user guidance.
• Lead supplier-site refreshes and migrations, including standardizing information architecture, coordinating content cleanup and restricted access, and supporting user adoption.
• Partner with function leads and cross-functional stakeholders to improve SharePoint usability, accessibility, and regulatory-readiness resources.
• Provide operational support for supplier interactions, including automated email triage, supplier inquiries, meeting agendas, notes, and related communications.
• Own the development, enhancement, maintenance, and reliability of business applications, databases, and embedded GitLab tools.
• Lead digital workflow modernization, including the transition from Smartsheet to Microsoft-based applications and survey tools.
• Manage operational data collection, validation, cleanup, maintenance, and reporting for planning, supplier metrics, PO/invoice data, and MSL reporting.
• Partner with stakeholders to streamline workflows, resolve technical issues, and deliver scalable digital solutions.

Key Relationships

• R&D functional subgroups and subject-matter experts
• R&D Supplier Governance
• Supplier Functional Management Teams
• Clinical Development Teams
• Global Regulatory Affairs and related R&D functions
• Digital Technology and Information teams
• Global Business Services and shared-service organizations
• Testing sites and operational partners
• Procurement, Finance, and contracting partners
• External suppliers and supplier relationship contacts

Basic Qualifications

• Master's degree; or Bachelor's degree and 5 to 8 years of relevant R&D experience
• Demonstrated project or process management experience
• Strong written and verbal communication skills in English
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook
• Ability to manage multiple priorities, deadlines, and stakeholders
• Demonstrated attention to detail and commitment to data accuracy
• Foundational knowledge of supplier management, procurement, contracting, or R&D operations

Required Qualifications

• At least two years of experience in biopharmaceutical research and development
• Experience supporting supplier performance management, supplier governance, procurement, contracting, or outsourced services
• Experience monitoring key performance indicators, service-level measures, and supplier deliverables
• Familiarity with purchase orders, scopes of work, RFX processes, and supplier documentation
• Knowledge of Amgen systems and processes relevant to supplier management and performance analytics
• Experience with SharePoint, electronic document management systems, reporting tools, or workflow platforms
• Experience working in a global, matrixed, and cross-functional environment

Core Competencies

• Project and process management
• Supplier and stakeholder coordination
• Meeting management and facilitation support
• Strong organizational and prioritization skills
• Attention to detail and data quality
• Clear written and verbal communication
• Ability to learn new systems, tools, and processes quickly
• Sound judgment and appropriate escalation
• Accountability for high-quality and timely results
• Ability to collaborate across functions, regions, and organizational levels
• Continuous improvement and problem-solving mindset
• Professionalism when handling confidential or sensitive business information

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

For more information, visit www.amgen.com and follow us on www.twitter.com/amgen