Sr Associate SAP Analyst

Biopharma Careers; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Amgen seeks an SAP ATTP/Serialization specialist to support and enhance serialization across manufacturing, distribution, and order‑to‑cash processes. You will ensure regulatory compliance (DSCSA, EU FMD) and maintain data exchange between SAP and TraceLink.

The role acts as a functional/technical SME for SAP ATTP and TraceLink, delivering stable performance and regulatory readiness across plants and partners.

Qualifications

• 8+ years SAP experience with 3+ years in ATTP/Serialization.
• Hands-on TraceLink integration and support.
• Knowledge of EPCIS, serial number lifecycle, aggregation, and commissioning/decommissioning processes.
• Experience in regulated pharmaceutical environments; familiarity with DSCSA/EU FMD.

Responsibilities

• Provide Level 2/Level 3 support for SAP serialization (ATTP) integrated with TraceLink system incidents and service requests.
• Monitor SAP modules including SAP ATTP, ECC/S/4HANA SD/MM/LE/OTC integration; ICH where applicable.
• Monitor and troubleshoot IDocs, RFC connections, web services, background jobs, and batch processing failures.
• Provide operational support for TraceLink serialization platform and troubleshoot SAP–TraceLink interface failures.
• Coordinate issue resolution involving third‑party CMOs and external trade partners connected via TraceLink.

Skills

SAP ATTP

TraceLink

EPCIS

Serialization

SAP SD

Regulatory compliance

Pharma industry

SAP ECC

Education

Bachelor’s degree in STEM

Diploma in STEM

Tools

TraceLink

SAP ECC/S4HANA

ATTP

Job description

Career Category

Engineering

Job Description

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

The SAP Serialization Support Analyst is responsible for supporting, monitoring, and enhancing SAP serialization processes across manufacturing, distribution, and order-to-cash flows. This role ensures compliance with global regulatory requirements (DSCSA, EU FMD, etc.) and supports business continuity across plants and distribution networks.

The analyst serves as a functional and technical SME for SAP Serialization and TraceLink integration, ensuring stable system performance, regulatory compliance, and seamless data exchange between SAP and external serialization platforms.

Roles & Responsibilities

• Provide Level 2/Level 3 support for SAP serialization (ATTP) integrated with TraceLink system incidents and service requests.


• Support SAP modules including:
  
  
  
  • SAP ATTP (Advanced Track & Trace for Pharmaceuticals)
  
  
  • SAP ECC / S/4HANA (SD, MM, LE, OTC integration)
  
  
  • SAP ICH (Information Collaboration Hub), where applicable
  
  
  
  


• Monitor and troubleshoot:
  
  
  
  • IDocs
  
  
  • RFC connections
  
  
  • Web services
  
  
  • Background jobs
  
  
  • Batch processing failures
  
  
  
  


• Provide operational support for TraceLink serialization platform.


• Troubleshoot SAP–TraceLink interface failures.


• Monitor outbound and inbound message flows between SAP and TraceLink.


• Support serial number provisioning, EPCIS message handling, and compliance reporting.


• Coordinate issue resolution involving third‑party CMOs and external trade partners connected via TraceLink.


• Validate data consistency between SAP and TraceLink systems.


• Support regulatory reporting submissions via SAP and/or TraceLink.


• Support change control, transport documentation, and system validation activities.


• Participate in SIT, UAT, and regression testing cycles.


• Assist in production deployments and post-go-live stabilization.

Basic Qualifications and Experience

• Bachelor’s degree in computer science or STEM majors and 3 to 6 years of SAP Advanced Track and Trace for Pharmaceuticals (ATTP) and SD/PTS/WM/EWM OR


• Diploma in computer science or STEM majors and 5 to 8 years of IT or years of SAP Advanced Track and Trace for Pharmaceuticals (ATTP) and SD/PTS/WM/EWM/SRM

Functional Skills

Must-Have Skills

• 8+ years of SAP experience, with 3+ years in SAP ATTP/Serialization.


• Hands‑on experience with TraceLink integration and support.


• Strong understanding of EPCIS, serial number lifecycle management, aggregation, and commissioning/decommissioning processes.


• Experience supporting regulated pharmaceutical environments.


• Knowledge of global serialization compliance requirements (DSCSA, EU FMD, etc.).

Good-to-Have Skills

• Good understanding of SAP SD and logistics process.


• Familiarity with Agile methodologies for software delivery and process improvement.

Professional Certifications

• SAP Certified Application Associate in SAP S/4 Hana Sales and Distribution


• Agile Certified Practitioner

Soft Skills

• Strong analytical and problem‑solving abilities.


• Excellent communication and collaboration skills.


• Ability to work effectively with cross‑functional teams and stakeholders.


• Detail‑oriented with a focus on accuracy and compliance.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.