Sr Associate Risk & Policy SME & LAP

Hero Fincorp Ltd.; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Hero Fincorp Ltd. is seeking a Policy & Risk professional to oversee SME policy management, design new lending policies, and monitor disbursal trends in collaboration with sales, credit, collections, and compliance teams.

The role focuses on policy documentation, standardization of processes, and training frontline staff, with emphasis on risk controls and regulatory alignment.

Qualifications

• MBA / B Com(H)/C.A. required.
• Minimum 5-7 years in Policy and Risk.
• Experience in policy development and risk management.
• Understanding of SME lending products and frameworks.
• Strong documentation and borrower eligibility assessment skills.
• Ability to handle frontline queries and market regulation awareness.

Responsibilities

• Design and implement new policies; update existing policies.
• Maintain credit policy documents across LOBs.
• Standardize credit processes and controls from an operational risk view.
• Provide policy trainings and frontline support to sales and credit teams.
• Review post-disbursal credit activities like PDD and escrow monitoring.
• Manage underwriter performance.
• Conduct industry research.
• Oversee system development and automation of policy guidelines.

Skills

Risk management

Policy design

Underwriting

Teamwork

Communication

Policy documentation

Regulatory awareness

FinTech/credit assessment

Education

MBA / B Com(H)/C.A.

Tools

MS Office

Excel

Word

PowerPoint

Job description

Purpose of the Role:

To undertake key tasks pertaining to Policy Management for the SME Finance vertical, including drafting Lending Policies (and changes thereto), and monitoring disbursal trends by working closely with all stakeholders like sales, credit, collections, product, operations, compliance etc.

Key Responsibilities: -

1. New policy design & implementation, changes to existing policy in line with companys vision and focus areas, regulatory changes, competition mapping, new product support

2. Maintaining credit policy documents across LOBs

3. Standardization of credit processes as well as documentation from an operational risk perspective

4. Policy related trainings and frontline support to sales, credit, collections, operations teams

5. Review and monitoring of post disbursal credit activities like PDD monitoring, escrow monitoring, line management

6. Underwriter performance management

7. Industry research

8. System development and automation of policy guidelines

Primary Skill

1. Risk Management including handling policy work, documentation

2. Understanding of products like LAP, Bill Discounting, Lending to Educational Institutes, Construction Finance in terms of product frameworks, eligibility assessments, key risks in each category of funding and controls required

3. Ability to develop borrower eligibility assessment modules, SME scorecards

4. Experience of front line query handling

5. Market knowledge of competitions policies, practices, regulatory developments

6. Broad understanding of industry evaluation techniques

7. Up to date with latest in the field of FinTech and other credit assessment modules available in order to strengthen the underwriting framework

8. X` underwriting experience will be an added advantage

Technical Skills

1. MS Office – Proficiency in Excel, Word and PowerPoint applications is a must

2. Data management and analytics – proficiency (medium level)

Other Skills

1. Good comprehension and writing skills

2. Networking

3. Clear & effective communication skills

4. Team work and sense of ownership

Eligibility Criteria for the Job

Education

MBA / B Com(H)/C.A.

LOB

Risk & Policy SME & LA

Work Experience

Minimum 5-7 years in Policy and Risk