Sr. Associate-DAM Administrator

Biopharma Careers; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Biopharma Careers in Hyderabad, India, seeks a Senior Associate, DAM Admin, to govern digital assets and metadata across Amgen’s DAM ecosystem. You’ll create, validate, tag, and synchronize KM, AL&B frameworks, and related attributes to ensure accurate, globally reusable content.

Collaborate with Brand, Content Production, and Regulatory teams, manage source retrieval and archiving, and support reporting to optimize asset workflows and compliance.

Qualifications

• Bachelor’s degree in information management, Library Science, Digital Media, or related field.
• 3–5 years of experience in Digital Asset Management, metadata operations, or library sciences.
• Strong working knowledge of Veeva Vault, CRM systems (e.g., Salesforce), and DAM platforms (AGP or equivalent).
• Demonstrated attention to detail, data accuracy, and content governance.
• Experience managing multiple priorities in a global or matrixed organization.

Responsibilities

• Asset and Metadata Management: Create, validate, and maintain Key Messages, Adoption Ladder & Barrier (AL&B) elements, and related metadata within platforms.
• Tagging and Governance: Tag digital assets with appropriate Key Messages, AL&B, and other metadata attributes; maintain governance standards for metadata taxonomy and tagging accuracy.
• Source File Retrieval and Archival Management: Locate and retrieve native source files and high-resolution imagery; coordinate with Regulatory team to recover or archive assets; ensure version control and secure transfer.
• Stakeholder Collaboration and Support: Partner with Brand, Content Production, external agencies; raise and track ISM tickets; troubleshoot system or data errors with DevOps and CRM teams.

Skills

Attention to detail

Data accuracy

Cross-functional collaboration

Stakeholder management

Education

Bachelor’s degree in information management, Library Science, Digital Media, or related field

Tools

Veeva Vault

Salesforce CRM

DAM platforms (AGP)

Metadata tagging

Job description

Career Category

Marketing

Job Description

The Senior Associate, DAM Admin. is responsible for the creation, validation, tagging, and governance of digital assets and associated metadata within Amgen’s Global Digital Asset Management (DAM) platform (AGP). This role ensures the integrity, accuracy, and synchronization of key marketing data, including Key Messages (KM), Adoption Ladder & Barrier (AL&B) frameworks, and other content attributes across systems. The role also supports content retrieval, image sourcing, and system coordination to enable compliant, efficient reuse of assets globally.

Key Responsibilities

1. Asset and Metadata Management
   • Create, validate, and maintain Key Messages, Adoption Ladder & Barrier (AL&B) elements, and related metadata within platforms.
   • Ensure completeness and accuracy of information across brands, countries, and CRM integrations.
   • Update external identifiers and manage metadata consistency across systems.
2. Tagging and Governance
   • Tag digital assets (e.g., multichannel slides, email templates, fragments) with appropriate Key Messages, AL&B, and other metadata attributes.
   • Maintain governance standards for metadata taxonomy, tagging accuracy, and DAM policies.
   • Support reporting needs for Brand and Content Production teams to identify and leverage existing assets efficiently.
3. Source File Retrieval and Archival Management
   • Locate and retrieve native source files and high-resolution imagery from Amgen systems like Veeva, or legacy vaults upon request.
   • Coordinate with Regulatory team to recover or archive expired or missing assets within defined SLAs.
   • Ensure version control, documentation, and secure transfer of approved materials.
4. Stakeholder Collaboration and Support
   • Partner with Brand, Content Production, external agencies and other stakeholders to align on asset workflows, metadata requirements, and data integrity.
   • Raise and track ISM tickets for new asset creation or synchronization issues.
   • Troubleshoot system or data errors in collaboration with regional DevOps and CRM teams.

Qualifications & Skills

Required:

• Bachelor’s degree in information management, Library Science, Digital Media, or related field.
• 3–5 years of experience in Digital Asset Management, metadata operations, or library sciences.
• Strong working knowledge of Veeva Vault, CRM systems (e.g., Salesforce), and DAM platforms (AGP or equivalent).
• Demonstrated attention to detail, data accuracy, and content governance.
• Experience managing multiple priorities in a global or matrixed organization.

Preferred:

• Familiarity with pharmaceutical marketing materials, regulatory processes, and compliance standards.
• Working experience with metadata taxonomies and content tagging frameworks.
• Strong communication skills and ability to collaborate cross-functionally with technical and business teams.