Sr Analyst I Infrastructure Services

dxctechnology; Bengaluru; Presencial; INR 1.800.000 - 3.000.000; Jornada completa

Descripción de la vacante

DXC Technology is seeking an experienced infrastructure professional in Bengaluru to provide expert technical support, monitor systems, and drive improvement across infrastructure services.

The role involves implementing projects, troubleshooting complex issues, and contributing to documentation. A strong background in data analysis and a continuous learner mindset are essential for success in this hands-on, collaborative environment.

Formación

• Bachelor's degree or equivalent in a relevant field.
• Typically 5+ years of relevant industry experience, with at least 2 years in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and problem-solving.
• A continuous learner staying abreast with industry knowledge and technology.

Responsabilidades

• Provide expert technical support in infrastructure services and respond to complex issues.
• Assist in implementing infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems for optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Contribute to development of infrastructure documentation including incident reports and configurations.
• Apply deep technical knowledge to address infrastructure problems.
• Follow best practices and standards in service delivery.
• Use critical thinking to find solutions to infrastructure issues.

Conocimientos

Infrastructure analytics

Data analysis

Problem solving

Continuous learning

Educación

Bachelor's degree or equivalent

5+ years of relevant experience

Herramientas

Cisco CCNA

AWS Certified Solutions Architect

CompTIA Security+

Descripción del empleo

Job Description:

Essential Job Functions:

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.