Sr Account Manager

Codemonk; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Codemonk in Bengaluru seeks an account strategist to own the commercial relationship for a portfolio of existing accounts across global enterprise and mid-market clients. You will drive structured account plans, pricing, negotiation, and deal shaping.

You will build cross-sell opportunities, run quarterly reviews, maintain CRM accuracy, and collaborate with leadership on executive engagement for top relationships.

Qualifications

• 5-7 years of experience in account management, client partnership, or enterprise sales within professional services/IT services software consulting environments.
• Experience owning commercial outcomes for enterprise accounts including pricing conversations, contract negotiation, and deal structuring.
• Track record of growing revenue within existing accounts through self-originated cross-sell or upsell.

Responsibilities

• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market clients.
• Build and maintain structured account expansion plans and run regular account reviews.
• Identify and pitch cross-sell and upsell opportunities across Codemonk's service lines.
• Own pricing strategy and commercial structuring for deals within your accounts.
• Track account health signals and convert them into commercial conversations.
• Keep CRM records accurate and complete.
• Partner with leadership on executive-level engagement for strategic relationships.

Skills

Account management

Enterprise sales

CRM discipline

Stakeholder management

Cross-sell upsell

Pricing negotiation

Deal structuring

Executive engagement

Tools

CRM systems

Job description

You’ll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship - pricing, negotiation, deal shaping - rather than relaying proposals from our pre-sales team. You’ll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonks service lines. On our very largest accounts, you’ll operate alongside company leadership, who stay involved as executive sponsors - this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.

What you'll do

• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones
• Build and maintain structured account expansion plans - growth levers, quarterly roadmap, risk register - for your top accounts, and run regular account reviews.
• Proactively identify and pitch cross-sell and upsell opportunities across Codemonks three service lines, rather than waiting for the client to ask
• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through
• Track account health signals - utilization, satisfaction, delivery feedback - in partnership with delivery teams, and convert them into commercial conversations before they become risks
• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well - not as the job itself
• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships

What we’re looking for

Required

• 5-7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)
• Experience owning commercial outcomes for enterprise accounts - pricing conversations, contract negotiation, deal structuring - not just relationship maintenance
• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests
• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping
• Strong CRM discipline and follow-through
• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred
• Experience managing accounts in FMCG, manufacturing, or industrial sectors
• Experience selling AI, data, or software services specifically
• Exposure to international client engagement, particularly Japan
• Experience building and running structured account plans or quarterly business reviews