Splunk Engineer / Senior Splunk Engineer

Giesecke & Devrient GB Ltd.; Pune District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Giesecke & Devrient GB Ltd. in Pune, India, seeks a Splunk Engineer to design, implement, and operate Splunk-based monitoring and analytics. You will ensure reliable data ingestion, develop dashboards and alerts, and optimize SPL to support incident response and observability.

The role requires strong experience with Splunk, SPL, Dashboard Studio, ITSI, and automation, plus collaboration with operations, cloud and development teams to enable data-driven decisions.

Qualifications

• University degree in Computer Sciences, IT or related field.
• Minimum 3 years of experience in Splunk technologies.
• Strong knowledge of observability, logging and data modeling.
• Experience with networking, databases, and cloud/on-premise environments.
• Familiarity with ITIL processes and Service Management.

Responsibilities

• Manage Splunk Enterprise components including Search Heads, Indexers, Forwarders, Deployment Server, and Cluster Master.
• Design and develop Splunk dashboards, alerts, data models, and knowledge objects.
• Onboard and validate new log sources using parsing, event breaking, and field extractions.
• Optimize SPL queries and improve search performance.
• Maintain data ingestion pipelines and monitor indexing health.
• Troubleshoot Splunk issues (indexing delays, search bottlenecks, forwarder issues).
• Support automation for onboarding, configuration management, and alerting (Python, Bash, PowerShell, Ansible).
• Ensure compliance with security requirements and internal processes.
• Coordinate with R&D for software releases and updates.
• Lead day-to-day continuous improvement activities.

Skills

Splunk

SPL

Dashboard Studio

ITSI

ServiceNow

Automation

Jira

Networking

English

Education

University degree in Computer Sciences, IT or related field

Minimum 5 years in a similar position

Tools

Jira

Ansible

Python

PowerShell

Splunk ITSI

Dashboards

Job description

Location: Pune, IN

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech. We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our cooperation within G+D.

We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM to the associated embedded operating systems and life‑cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us?

Job Overview / Summary

The Splunk Engineer is responsible for the design, implementation, and operation of Splunk‑based monitoring and analytics solutions. The role focuses on ensuring reliable data ingestion, developing dashboards and alerts, optimizing search performance, and supporting incident response. The engineer collaborates with operations, cloud, and development teams to enhance observability, ensure data quality, and enable actionable insights across the organization.

Important skills for Splunk specialists include experience in Splunk operations and technical expertise in data modeling and integration, good knowledge of database systems and an ability to troubleshoot services and complex solutions.

The engineer makes an impact by improving service reliability through proactive monitoring and enabling data‑driven decision making for operations teams.

Accountabilities

• Install, configure and update Splunk software components such as Search Heads, Indexers, Forwarders, etc.
• Second‑level support and troubleshooting of issues related to the daily business in Splunk operations.
• Awareness of updates in the product/service specification.

Education and Experience

General Education and Experience

• University degree in Computer Sciences, IT or related technical/engineering field.
• Minimum of 3 years of experience in Splunk technologies and related modules.
• Deep know‑how in service metrics, logging, observability and deriving projects from it.
• Good know‑how in networking infrastructure (on‑premise and cloud), databases, data centers and web technologies.
• Knowledge in Agile/SAFe ways of working and facilitating tools like Jira.
• Experience in troubleshooting.
• Experience in MS Office programs.
• Preferably telecommunications and/or payment industry experience.
• Preferably experience with working across different cultures.
• Preferably software development experience.
• Preferably ITIL foundation certification.
• Preferably ServiceNow administration/integration experience.

Additional Education and Experience for Senior Position

• Minimum of 5 years in a similar position.
• ServiceNow administration/integration experience.

Responsibilities

Core Responsibilities

• Manage Splunk Enterprise components including Search Heads, Indexers, Forwarders, Deployment Server, and Cluster Master.
• Design and develop Splunk dashboards, alerts, data models, and knowledge objects based on customer (internal and external) requirements.
• Onboard and validate new log sources using best practices for parsing, event breaking, and field extractions.
• Optimize SPL queries and improve search performance.
• Maintain data ingestion pipelines and monitor indexing health.
• Troubleshoot Splunk issues (indexing delays, search bottlenecks, forwarder issues).
• Support automation for onboarding, configuration management, and alerting (Python, Bash, PowerShell, Ansible).
• Ensure compliance with security requirements and internal processes.
• Support Cloud & Datacenter operations teams on roll‑out and maintenance of Splunk infrastructure.
• Evaluate, improve and add applicable work instructions.
• Resolve incidents regarding Splunk operations.
• Identify and address day‑to‑day continuous improvement activities.
• Follow G+D MS global policies, procedures and tools.
• Coordinate with R&D department for new software releases and updates.
• Timely and accurate time reporting.

Additional Responsibilities (Senior Role)

• Lead Splunk architecture decisions and platform scaling.
• Drive observability improvements across the toolchain.

Knowledge and Skills

General Knowledge and Skills

• Technical skillset in the software application area.
• Good knowledge of Search Processing Language (SPL).
• Good knowledge in Dashboard Studio.
• Knowledge in administration of Splunk system software.
• Ability to troubleshoot software.
• Knowledge of complex software solutions.
• Knowledge of relevant market technologies in secure environments.
• Service‑specific knowledge related to telecommunication and OEM solutions.
• Knowledge of ITIL processes and Service Management.
• Basic understanding of software development processes.
• Good knowledge in database systems, preferably Oracle.
• Ability to work under pressure.
• Very organized and quality conscious.
• Analytical thinking and problem‑solving mentality.
• Solution‑oriented mindset.
• Excellent team player.
• Drive for self‑learning and improvement.
• Ability to adapt to changes.
• Ability to follow given processes, procedures and work instructions.
• Strong verbal, written communications and listening skills.
• Fluent written and spoken English.
• Ability to integrate, install and configure software.

Additional Knowledge and Skills for Senior Position

• In‑depth understanding of complex software solutions.
• Excellent knowledge of Search Processing Language (SPL).
• Excellent knowledge in Dashboard Studio.
• Good knowledge of IT Service Intelligence (ITSI).
• Good knowledge, skills and experience in Splunk Machine Learning toolkit such as anomaly detection.
• Mentoring & Coaching skills.

Equal Opportunity Statement

We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.

We are looking forward to receiving your application!