Specialty Services Senior Associate

FactSet; Hyderabad; On-site; INR 700,000 - 1,000,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Employee stock purchase program

Paid time off

Family leave

Wellness days

Flexible work accommodations

Job summary

FactSet is seeking a motivated professional to support global clients in Real Time Exchange Data. You will work across email and calls, handling RESTful APIs, exchange data products, and streaming services while ensuring data integrity and client satisfaction.

The role requires 0-1 years in fintech, a degree in finance or CS/engineering, and familiarity with stock markets. Some knowledge of AWS and Java or C# is a plus, with opportunities to grow in a collaborative, global team.

Qualifications

• 0-1 years of client-facing experience in fintech or related field.
• Bachelor’s or master’s degree in finance, CS, engineering, information systems, or equivalent.
• Familiar with stock exchanges and equity markets; understanding of capital markets and financial data.

Responsibilities

• Support global clients via email and calls in Real Time Exchange Data.
• Knowledge of AWS and its setup; understand private networks.
• Work with RESTful APIs and exchange data products.
• Log design and troubleshooting for data feeds.
• Perform technical QA and streaming data service support.
• Understand exchange regulations and trading products.
• Basic experience with Java or C# is advantageous.
• Collaborate with teams to ensure client satisfaction.

Skills

Client-facing experience

Stock market knowledge

Capital markets knowledge

Quick learner

Stakeholder management

Real-time data experience

Education

Bachelor’s or Master’s degree in finance, CS, engineering, IS

Tools

AWS

Job description

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Your Team's Impact

Data Solutions Client Services (DSO) is the industry-leading provider of FactSet and third-party content. It focuses on three pillars of Connected Content, Digital Delivery, and Client Workflow Solutions, with a focus on client and provider partnerships. DSO clients seamlessly access organized and connected data that is easily discoverable and delivered via various technologies and formats that meet the needs of our client's workflows. By enabling our clients to utilize their preferred choice of industry-standard databases, programming languages, API’s and data feeds, we empower them to focus on the core competencies needed to drive their business. The SBU contributes over $200M in ASV, with a double-digit year-over-year growth rate. Our solutions portfolio includes Standard Data Feeds, Exchange Data Feeds, OnDemand/APIs, Cloud Deliveries, Cornerstone and User Defined Feeds, and Benchmark Feeds.

What We're Looking For

• 0-1 years of client-facing experience in the Fintech industry and having worked and delivered Realtime Solutions to clients.
• Bachelor’s or master’s degree in finance, Computer Science, Engineering, Information Systems, and/or equivalent.

(Finance + Engineering preferred)

• Familiar with stock exchanges and equity markets
• Understanding of capital market and financial data / financial terminologies
• A quick learner (including technical learnings), logical thinker, self-motivated, should be able to work independently and with a team.
• Experience in leading client accounts Stakeholder management experience.

What You'll Do

• Background in supporting global clients (over e-mail and calls) in the Real Time Exchange Data
• Basic Network and Authentication related knowledge required.
• Knowledge of AWS and its setup is needed. Understanding of working with private networks is needed.
• Experience with Exchange data and other contributed data.
• Log design and troubleshooting.
• Technical QA methodology
• Streaming data services
• Exchange data products
• Trading products
• Working knowledge on RESTful APIs
• Understanding of exchange regulations
• Intermediate-level knowledge in either Java or C# technologies with hands-on experience is added advantage.

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a Fact Setter means:

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
• Learn more about our benefits here.
• Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

Company Overview

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more atwww.factset.comand follow us onXandLinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.