Specialist Service Analyst - Compliance - Bangalore, India

Societe Generale SA; Bengaluru; Sur place; INR 4 000 000 - 6 000 000; Plein temps

Résumé du poste

Société Générale in Bengaluru, India seeks an experienced DevOps/SRE professional to join the Wholesale: Global Banking & Investors Solution unit. You design, implement, and maintain highly available, scalable systems while applying SRE principles (SLIs, SLOs, error budgets) and leading incident RCA.

You will automate infrastructure provisioning, monitoring, alerting, and runbooks, build end-to-end observability platforms, and integrate tools with CI/CD and Kubernetes.

Qualifications

• 5–8 years of experience in DevOps/SRE/Observability roles
• Experience applying SRE principles (SLIs, SLOs, error budgets)
• Ability to design, implement, and maintain highly available systems

Responsabilités

• Design, implement, and maintain highly available, scalable, and reliable systems
• Apply SRE principles such as SLIs, SLOs, error budgets, and incident management
• Automate infrastructure provisioning, monitoring, and alerting processes
• Participate in on-call rotations and lead incident RCA
• Improve system reliability through proactive monitoring and performance tuning

Connaissances

DevOps

SRE

Observability

Outils

Prometheus

Grafana

ELK/EFK

Jaeger

Tempo

OpenTelemetry

Kubernetes

Description du poste

Responsibilities

Within Société Générale’s group, the mission takes place in “Wholesale” service unit of Global Banking & investors Solution (GBSU).Experience5-8 years in DevOps + SRE / Observability rolesProfile Required:DevOps & SRE

Responsibilities

• Design, implement, and maintain highly available, scalable, and reliable systems
• Apply SRE principles such as SLIs, SLOs, error budgets, and incident management
• Automate infrastructure provisioning, monitoring, and alerting processes
• Participate in on-call rotations and lead incident triage and root cause analysis (RCA)
• Improve system reliability through proactive monitoring and performance tuning

Monitoring & Observability

• Build and manage end-to-end observability platforms covering:
  1. Metrics
  2. Logs
  3. Traces
• Design and implement monitoring frameworks for cloud-native and distributed systems
• Define alerting strategies to reduce noise and improve mean time to detect (MTTD) and recover (MTTR)
• Create and maintain dashboards, alerts, and runbooks for operational teams

Tooling & Platform Management

• Implement and manage observability tools including:
  1. Metrics: Prometheus, Thanoso
  2. Visualization: Grafana
  3. Logging: Elasticsearch, Logstash, Kibana (ELK), Fluentd
  4. Tracing: Jaeger, Tempo
  5. Telemetry: OpenTelemetry
• Integrate observability tools with CI/CD, cloud platforms, and Kubernetes environments
• Optimize storage, retention, and performance of observability data

Profile required

• Design, implement, and maintain highly available, scalable, and reliable systems
• Apply SRE principles such as SLIs, SLOs, error budgets, and incident management
• Automate infrastructure provisioning, monitoring, and alerting processes
• Participate in on-call rotations and lead incident triage and root cause analysis (RCA)
• Improve system reliability through proactive monitoring and performance tuning

Monitoring & & Observability

• Build and manage end-to-end observability platforms covering:
  1. Metrics
  2. Logs
  3. Traces
• Design and implement monitoring frameworks for cloud-native and distributed systems
• Define alerting strategies to reduce noise and improve mean time to detect (MTTD) and recover (MTTR)
• Create and maintain dashboards, alerts, and runbooks for operational teams

Tooling & Platform Management

• Implement and manage observability tools including:
  1. Metrics: Prometheus, Thanoso
  2. Visualization: Grafana
  3. Logging: Elasticsearch, Logstash, Kibana (ELK), Fluentd
  4. Tracing: Jaeger, Tempo
  5. Telemetry: OpenTelemetry
• Integrate observability tools with CI/CD, cloud platforms, and Kubernetes environments
• Optimize storage, retention, and performance of observability data

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

ESG

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.