Specialist, RI Programs and Service, New Delhi

Rotary International; New Delhi; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible schedules

Comprehensive benefits

Job summary

Rotary International is seeking a Specialist, RI Programs and Service to support a diverse portfolio of programs and volunteer engagement in a hybrid Delhi, India office. The role emphasizes data quality, program inquiries, and cross-functional collaboration with staff and volunteers.

You will process chartering requests, support program data reporting, and help identify process improvements while coordinating with the RI Programs team to deliver impact aligned with Rotary’s strategic plan.

Qualifications

• Minimum Bachelor’s degree required.
• 3+ years’ experience providing administrative support to departments or programs.
• Mastery of Microsoft products: Word, Excel, PowerPoint, MS Teams, and SharePoint.
• Experience analyzing data, synthesizing information, and identifying trends.
• Ability to develop materials and correspondence from broad guidance.
• Strong time management and organizational skills.
• International experience through work, study, or volunteering.
• Excellent writing and communication skills in English.
• Professional communication in a second language preferred.

Responsibilities

• Processing programmatic chartering, replacement, and termination requests for regional and RI World Headquarters.
• Supporting members, participants, and alumni with chartering and program inquiries.
• Maintaining data quality around RI programs and participants.
• Supporting program participant data reporting and related inquiries.
• Collaborating on revenue-generating opportunities related to RI Programs.
• Identifying process gaps and improvements with relevant colleagues.
• Triaging inquiries and responding to questions related to RI Programs.

Skills

Administrative support

Data analysis

Communication

Time management

Attention to detail

Discretion with sensitive information

Volunteer coordination

English writing

Education

Bachelor's degree

Tools

MS Word

MS Excel

PowerPoint

MS Teams

SharePoint

Job description

Job Title: Specialist, RI Programs and Service

Area: RI Programs and Service

Reports to: Manager, RI Programs / International Office Manager

Classification: Exempt

Location: Delhi, India

This position will have the same hybrid work arrangement currently in place at South Asia Office

Organization Overview

Rotary is a membership organization that unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities and the world. Each year, Rotary members expand their networks, build lasting relationships, and invest more than $300 million and 16 million volunteer hours to improve lives and create positive change in the world. In exchange for hard work and dedication in support of Rotary’s clubs, members and other participants, and their humanitarian service projects, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit http://www.rotary.org.

Rotary’s Commitment to Belonging

At Rotary, we foster a welcoming environment where all employees are valued and empowered. We are dedicated to creating meaningful opportunities and supporting the growth and well-being of our team. Join us in building a world where everyone can unite, take action, and create lasting change.

Position Overview

This position supports the RI Programs and Service team, which includes RI Programs, volunteer-led service, alumni engagement, service and project partnerships, and special projects related to member engagement and impact. You will work with colleagues and volunteer members, and your contributions will span across the operations of the portfolio and the team’s commitments to deliver on Rotary’s Strategic Plan.

You Will Have

• Minimum Bachelor’s degree required
• A minimum of three years’ experience providing administrative support to departments or programs or a related field (i.e. volunteer engagement, non-profit management)
• Mastery of Microsoft products, particularly Word, Excel, PowerPoint, MS Teams, and SharePoint
• Experience analyzing data, synthesizing information, and identifying trends
• Ability to develop materials and correspondence based upon broad guidance
• Strong time management and organizational skills
• International experience either through work, study, or volunteering
• Excellent writing and communication skills in English
• Professional communication skills in a second language is preferred

You Are Good At

• Accomplishing tasks with a minimum of supervision
• Setting priorities and working collegially yet independently
• Written and oral communication
• Showing attention to detail and accuracy
• Maintaining discretion with sensitive information
• Working with volunteers and staff across all levels of seniority

You Are Open To

• Building relationships with other areas of Rotary
• Learning new skills that enhance the work quality of the team
• Periodic early morning, evening, or weekend assignments

You Will Be Responsible For

Supporting RI Programs

• Processing programmatic chartering, replacement, and termination requests for the regional and RI World Headquarters
• Supporting members, participant, and alumni with chartering and program-related inquiries
• Maintaining data quality around RI programs and program participants
• Supporting program participant data reporting and assisting with related inquiries
• Collaborating on and supporting future processes for revenue-generating opportunities related to RI Programs
• Identifying process gaps and improvement opportunities, and collaborating with the appropriate colleagues on improvements.
• Helping manage inboxes to triage inquiries and respond to general questions related to RI Programs

Data Analysis and Reporting

• Working with the RI Programs Manager to coordinate data collection efforts.
• Analyzing collected data, identifying insights and trends and collaborating on reports with findings.
• Assisting with other special projects as assigned.

Events Support

• As requested, representing the RI Programs and Service portfolio at virtual and in-person regional events
• Assisting with webinar logistics and related e-learning opportunities
• Recording notes for Committee meetings, constituent group meetings, staff meetings;
• Serving as a base of information and coordination of activities for RI Programs & Service;
• Performing other duties as assigned.

Distribution of Work

60% of the work for this position will be dedicated to global RI Programs and Service support, and 40% will be dedicated to regional programs and service support, including relationship-building.

Leadership Attributes

• Communication: Be open to receiving ideas from diverse viewpoints and able to communicate messages so that they are universally understood.
• Collaboration: Builds partnerships and works jointly with others to meet shared objectives.
• Productivity: Able to generate results that moves Rotary toward achieving its goals.
• Accountability: Have a clear sense of ownership and take personal responsibility for actions.
• Adaptability: Respond to changes willingly and recognize when to adjust based on the situation.