Specialist, Quality Engineer
Nationwide
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Job summary
Nationwide Technology seeks a Specialist QA Engineer to strengthen quality across web apps, APIs and integrated services. You will perform hands-on API and performance testing, build test automation, and contribute to observability and CI/CD practices to help teams ship reliable software quickly.
You'll work in an Agile, collaborative environment, focusing on risk-based testing, data validation, and end-to-end quality across complex distributed systems while coordinating with engineering,
Qualifications
- Must have design of test strategies and risk-based coverage.
- Strong programming in Java/JS/TS for automation.
- Experience with Playwright or Selenium for browser automation.
- Familiarity with POM and API testing.
- Experience with CI/CD and observability tools.
- Knowledge of Agile workflows and cross-functional collaboration.
Responsibilities
- Carries out procedures to ensure information systems meet standards and end-user requirements.
- Analyzes requirements to create automation needs and test plans.
- Applies secure software practices throughout the delivery lifecycle.
- Plans the mix of manual, automated, and exploratory testing.
- Uses quality tools to define data management, automation, security, and performance testing needs.
- Validates results, logs defects, and coordinates test runs and environments.
- Traces requirements to tests and results; manages defect resolution.
- Speaks to CI/CD integration and release testing plans.
- Aligns with Nationwide automated testing reference architecture.
Skills
Education
Tools
Job description
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
We are seeking a Specialist QA Engineer to strengthen quality across web applications, APIs, and integrated services. The role requires hands‑on API and performance testing, alongside test automation, observability practices, and CI/CD integration to help teams deliver reliable software at pace.
- Demonstrated experience in software quality engineering, including designing test strategies and translating requirements into clear, risk‑based test coverage.
- Strong programming experience in at least one of: Java, JavaScript, or TypeScript, with the ability to build and maintain automated test code.
- Practical experience developing browser automation with Playwright and/or Selenium; able to create maintainable, reusable tests and troubleshoot failures.
- Experience applying the Page Object Model (POM) or an equivalent page/component abstraction to organize UI automation.
- Experience with BDD‑style testing and Cucumber, including writing or maintaining readable feature scenarios and step definitions.
- Experience integrating automated tests into CI/CD pipelines using GitHub and tools such as Harness; familiarity with Rancher‑based environments is an advantage.
- Hands‑on experience designing and executing API tests for REST and SOAP services and validating integrations, including systems built with Mule or MuleSoft; able to verify functional behavior, error handling, and end‑to‑end flows across dependent services.
- Hands‑on experience planning and executing performance and load tests using JMeter, analyzing results, identifying bottlenecks, and communicating performance risks and findings.
- Experience with database testing, including data validation and verification of application‑to‑database behavior; familiarity with Oracle Database and relational and non‑relational database concepts.
- Familiarity with monitoring and observability tools such as Grafana, New Relic, and Splunk (or equivalent platforms) to investigate test and production issues.
- Experience using AI prompting to support QA work, such as generating or refining test scenarios, test data ideas, and defect‑analysis summaries; able to validate AI‑generated output for accuracy, security, and suitability before use.
- Familiarity with Jira for managing test‑related work, tracking defects, and communicating status within a delivery team.
- Experience working within Agile methodologies, collaborating with cross‑functional teams through planning, refinement, execution, and retrospectives.
- Strong defect investigation, root‑cause analysis, test reporting, and communication skills; able to collaborate effectively with engineering, product, and operations teams.
- Experience building AI agents is a plus.
- Experience supporting test automation in containerized or Kubernetes environments, including deployments managed with Rancher.
- Experience combining UI, API, integration, and performance testing in a cohesive quality strategy.
- Familiarity with test data management, mocking/stubbing, parallel test execution, and reducing flaky tests.
- Experience contributing to continuous‑delivery quality gates and release‑readiness decisions.
- Automated tests are maintainable, useful, and integrated into delivery pipelines.
- Test results provide actionable feedback, and defects are identified early with clear evidence and reproducible steps.
- Performance and observability signals are used to help teams diagnose risk and improve service reliability.
If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry‑leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!
As a Quality Engineer you will plan and conduct a wide range of software quality tests and analyses to ensure all application products and services meet organizational standards aligned to their quality management approach, as well as, end‑user requirements. All Quality Engineers perform quality planning, quality design and execution.
You will focus on a blend of skills enabling efficient execution of risk‑based testing, test automation, performance testing, test data management, test environment management, continuous integration and continuous deployment all improving speed to delivery for our business partners.
- Carries out procedures to ensure all information systems products and services meet organization standards and end‑user requirements.
- Analyses and reviews moderate requirements, user stories and technical work products to create the automation needed.
- Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
- Plans for the proper mix of manual, automated, and exploratory testing methods.
- Uses the appropriate quality engineering tools to define test data management, test automation, security/vulnerability, performance, and regression testing needs.
- Validates test results, records and researches defects.
- Coordinates test runs and test environment calendars for all impacted applications.
- Traces requirements to tests and test results.
- Prioritizes, defines, and manages defect reporting and resolution.
- Manages defects including identifying, tracking, and providing critical thinking for resolution.
- Identifies means to be more effective and efficient in testing, without compromising quality.
- Plans for continuous integration to enable a continuous deployment pipeline.
- Executes moderate release testing and has a plan for back‑out testing.
- Validates that release components are installed in the appropriate testing environment.
- Aligns with the Nationwide automated testing reference architecture.
- Complies with release management process governance and timelines throughout the release.
- Additional responsibilities may include collaboration across teams and adherence to company standards.
May perform other responsibilities as assigned.
Undergraduate studies in computer science, management information systems, or a related field is preferred.
Technology certifications including TOSCA Automated Specialist 1 (AS1), TOSCA Automated Specialist 2 (AS2), or other related designations are preferred.
Four or more years of related experience with software delivery or educational experience within a technology domain. Demonstrated experience in testing for agile teams including planning, test plan creation, maintenance and execution. Understanding of test automation and optimization throughout a stack and the tools to support.
- Agile Methodology
- Analytical Thinking
- Business Processes
- Business Requirements
- Computer Science
- Detail‑Oriented
- Test Automation
- Test Planning
- Strong communication and collaboration skills
- Analytical and problem‑solving mindset
- Ability to work in agile and global environments
- Time management and prioritization
- Ability to problem solve and set priorities needed. Insurance/financial services industry knowledge a plus.
Reports to Technology Leader – India
Aligned to India business hours with flexibility for global collaboration.
[Hybrid/Remote/In‑office] with periodic in‑office collaboration.
Nationwide is committed to diversity and inclusion. All qualified applicants will be considered without regard to race, gender, disability, religion, or other protected categories.
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