Specialist - Product Expert (Cargo Solutions)

Accelya; Mumbai; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid remote/office work environment

Work-life balance

Multicultural environment

Job summary

Accelya in Mumbai seeks a Specialist - Solution Engineering to deliver technical solutions for airline software customers. You will design architectures, lead discovery sessions and support pre-sales with RFPs and proofs of concept.

Required 3-5 years in solution engineering or pre-sales, strong communication, and a degree in CS/Engineering or related field. Hybrid remote/office work is offered.

Qualifications

• 3-5 years of solution engineering or technical pre-sales experience.
• Proven ability to design and document technical solutions for enterprise software implementations.
• Good knowledge of airline technology or enterprise SaaS architecture.
• Strong customer-facing technical communication skills.
• Bachelor's degree in Computer Science, Engineering or related field.

Responsibilities

• Design technical solutions for airline software implementations, producing clear architecture diagrams, integration specifications and implementation approaches.
• Lead technical discovery sessions with airline customers, gathering detailed requirements and translating them into well-structured solution designs.
• Provide expert pre-sales technical support, contributing to RFP responses, technical demonstrations and proof-of-concept activities.
• Use GitHub Copilot or equivalent and Claude or equivalent for solution design documentation, technical specifications and AI-assisted prototype development.
• Conduct technical analysis of competitor solutions, identifying Accelya's technical differentiation.
• Collaborate with implementation and product teams to ensure solution designs are technically sound and implementable within scope.
• Develop technical delivery estimates and risk assessments for proposed airline software solutions.

Skills

Customer-facing communication

Pre-sales

Solution design

Education

Bachelor's degree in Computer Science/Engineering or related field

Tools

GitHub Copilot

Claude

Job description

Job Summary

Specialist - Solution Engineering

Mumbai

Role Purpose

As Specialist - Solution Engineering at Accelya, you will deliver solution engineering for airline software customers, designing technical solutions, developing implementation approaches and providing expert technical support across pre-sales and delivery engagements.

Responsibilities

• Design technical solutions for airline software implementations, producing clear architecture diagrams, integration specifications and implementation approaches
• Lead technical discovery sessions with airline customers, gathering detailed requirements and translating them into well-structured solution designs
• Provide expert pre-sales technical support, contributing to RFP responses, technical demonstrations and proof-of-concept activities
• Use GitHub Copilot or equivalent and Claude or equivalent for solution design documentation, technical specifications and AI-assisted prototype development
• Conduct technical analysis of competitor solutions (leading airline technology providers, leading airline technology providers, leading airline technology providers, leading airline technology providers), identifying Accelyas technical differentiation
• Collaborate with implementation and product teams to ensure solution designs are technically sound and implementable within scope
• Develop technical delivery estimates and risk assessments for proposed airline software solutions

Required Experience

• 3-5 years of solution engineering or technical pre-sales experience
• Proven ability to design and document technical solutions for enterprise software implementations
• Good knowledge of airline technology or enterprise SaaS architecture
• Strong customer-facing technical communication skills
• Bachelors degree in Computer Science, Engineering or related field

Preferred Experience

• Knowledge of airline technology architecture, NDC standards and the technical approaches of key players in the competitive airline technology market
• Use of GitHub Copilot or equivalent and Claude or equivalent for AI-assisted technical design documentation, specification generation and prototype development
• Familiarity with IATA standards relevant to airline retailing, distribution and operations technology
• Experience with how AI is transforming solution engineering - including AI-generated architecture diagrams and intelligent competitive analysis tools

What we offer

• An open culture with a creative and challenging opportunity to satisfy your intellectual needs
• Flexible working hours
• Smart working: a hybrid remote/office working environment
• Work-life balance
• An excellent, dynamic and multicultural environment to work in

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