Specialist - Legal Operations (Fixed-Term Contract)

Haleon; Bengaluru; On-site; INR 550,000 - 900,000; Full time

Job summary

Haleon is seeking a Junior Specialist to support end-to-end management of outside counsel and legal operations. You will report to the Operations Manager and handle onboarding/offboarding, scorecards, and panel management across internal stakeholders and external partners.

You will assist in RFPs, matter intake, and compliance reporting while helping with procurement processes and document administration in a dynamic, deadline-driven environment.

Qualifications

• Graduate degree in any discipline.
• Experience in vendor management or legal operations is preferred; strong operations professionals from other domains will be considered.
• Proficiency in Microsoft Word, Outlook, Excel, and other productivity and collaboration tools.
• Experience with contract management lifecycle software, procurement software, CRM software, and workflow/case management software is preferred.

Responsibilities

• Support onboarding and offboarding of external counsel, ensuring compliance with internal processes and standards.
• Assist in managing law firm performance, including maintaining scorecards, collecting feedback, and coordinating training delivery.
• Support the administration of outside counsel guidelines, engagement terms, and panel management processes.
• Facilitate the RFP/competitive bidding process for new matters as required.
• Manage matter intake, triage, and maintain records within legal technology platforms (e.g., e-billing, matter management).
• Provide analysis and reporting on law firm performance, spend, and compliance.
• Capture and organize regular feedback from lawyers and firms (both substantive and compliance oriented).
• Support legal document processing, formatting, and related administrative tasks.
• Provide administrative assistance for raising Legal Department purchase orders (POs) and related procurement processes.
• Collaborate with internal stakeholders and external partners to ensure smooth execution of OCM and legal operations activities.

Skills

Vendor management

Operations

Stakeholder management

Microsoft Word

Outlook

Excel

Contract management software

CRM software

Workflow management

Education

Graduate degree in any discipline

Tools

Microsoft Word

Outlook

Excel

CRM software

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Role Summary

The Specialist will support the end-to-end management of outside counsel and related legal operations activities for the legal department. Reporting to the Operations Manager, this junior-level role is responsible for executing Outside Counsel Management processes, supporting vendor lifecycle management, and providing operational and administrative support to the legal team.

Key responsibilities

• Support onboarding and offboarding of external counsel, ensuring compliance with internal processes and standards.
• Assist in managing law firm performance, including maintaining scorecards, collecting feedback, and coordinating training delivery.
• Support the administration of outside counsel guidelines, engagement terms, and panel management processes.
• Facilitate the RFP/competitive bidding process for new matters as required.
• Manage matter intake, triage, and maintain records within legal technology platforms (e.g., e-billing, matter management).
• Provide analysis and reporting on law firm performance, spend, and compliance.
• Capture and organize regular feedback from lawyers and firms (both substantive and compliance oriented).
• Support legal document processing, formatting, and related administrative tasks.
• Provide administrative assistance for raising Legal Department purchase orders (POs) and related procurement processes.
• Collaborate with internal stakeholders and external partners to ensure smooth execution of OCM and legal operations activities.

Contract

This is a fixed-term contract position for a period of 12 months (1 year).

Basic Qualifications

• Graduate degree in any discipline.
• Up to 6 years of experience, ideally with exposure to operations and preferably legal operations.
• Experience in vendor management or legal operations is preferred; strong operations professionals from other domains will be considered.
• Proficiency in Microsoft Word, Outlook, Excel, and other productivity and collaboration tools.
• Experience with contract management lifecycle software, procurement software, CRM software, and workflow/case management software is preferred.

Preferred Qualifications

• Excellent stakeholder management and communication skills, both written and oral.
• High attention to detail, organisational skills, and the ability to prioritize and manage multiple tasks to strict deadlines.
• Collaborative approach, with proven ability to work effectively across legal, operations, and finance teams.
• Proactive problem-solving and adaptability in a dynamic, deadline-driven environment.

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Contact Notes

Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.

Job Posting End Date

2026-09-29