Specialist- DWDM

Cradlepoint; Dadri; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Ericsson is seeking a Senior Engineer for DWDM and fiber-microwave networks. You will provide technical leadership, diagnose complex outages, and collaborate with field teams to maintain continuous service and SLA performance.

Role requires deep knowledge of SDH/DWDM, OTN, and Nokia Marconi equipment, with experience in network provisioning and fault isolation. OEM certifications are a plus, and the position involves hands-on troubleshooting and cross-functional collaboration.

Qualifications

• Experience with SDH/ DWDM networks and L2/L3 access networks.
• 10–15 years handling service outages and restorations in transport networks.
• Familiarity with Nokia/Marconi equipment and related fixed-line telephony knowledge is a plus.
• OEM certifications (e.g., Nokia, Ciena, Huawei) or transport network certs are advantageous.

Responsibilities

• Serve as customer escalation point for advanced technical issues (24/7).
• Ensure service availability and SLA adherence.
• Analyze failures to enable incident restoration and proactive prevention.
• Coordinate with field technicians for hardware installation and troubleshooting.
• Troubleshoot remotely on SDH/DWDM/OTN/Nokia devices.

Skills

SDH/DWDM basics

DWDM provisioning

NMS/EMS tools

Fiber troubleshooting

Field coordination

OEM certifications

Microwave/ASON/OTN

Network architecture

Job description

Job Summary

About this opportunity: We have an exciting opportunity for a Senior Engineer- DWDM (L2/L3 access network), DWDM, Fiber Microwave based networks to join our dynamic team here at Ericsson. As a critical component of our Managed Services deliveries, the role aligns with the Ericsson Operations Engines mandate. The positions key responsibilities include offering technology leadership, domain expertise, and robust support throughout the entire cycle of Create, Sustain, and Evolve processes.

Responsibilities

• Acts as the customer concern point for activities demanding a level of technical expertise as a 24/7 capability!
• Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
• Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes.
• Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required.
• Remote troubleshooting on SDH, DWDM, OTN, Optical and L2 Service devices on Nokia devices.
• Detail understanding of Fixed Line Telephony with hands on experience on Nokia Marconi fixed line telephone exchanges
• Collaborate closely with field technician for all field activities (hardware installation, fibre termination/swap, onsite troubleshooting, and fix action).
• Handling Configuration Support fault analysis.

Skills

• Quick learner with a positive attitude; a strong team player with the ability to contribute independently and collaborate effectively.
• Solid understanding of SDH and DWDM technologies, including network architecture, topology, and transmission concepts.
• Hands-on experience in configuration and provisioning of SDH (STM-1/4/16/64) and DWDM systems (wavelength provisioning, cross-connections, optical parameters).
• Good knowledge of optical transport concepts such as:
  Optical power levels and budgeting
  OSNR, attenuation, dispersion
  Protection schemes (MSP, SNCP, ring protection)
• Experience in fault isolation and troubleshooting related to:
  Fiber issues (cuts, degradation)
  Hardware faults (cards, ports, transponders)
  Performance degradation and service impact/outages
• 10-15 years of experience in handling service outages and restoration within defined SLA timelines in transport networks.
• Familiarity with NMS/EMS tools for SDH/DWDM network monitoring, alarm handling, and performance management.
• Working knowledge of MS Office tools (Excel, Word, PowerPoint) for reporting and analysis.
• Exposure to Microwave and ASON/OTN technologies is an added advantage.
• Relevant OEM certifications (e.g., Ciena, Nokia, Huawei) or transport network certifications are a plus.
• Working knowledge of below mentioned Microwave products and vendors -
  SDH Devices: Alcatel, Ciena, ECI, Fujitsu, Marconi Nokia
  DWDM Devices: Alcatel, Cisco, Huawei, Infinera, Ribbon Nokia

Qualifications

All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.