Specialist - D2C Ecom

adidas; Chennai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

adidas in Chennai, India is seeking an experienced Cash Applications and Ledger Management professional to optimize D2C/O2C finance processes. You will drive complex cash application scenarios, perform detailed ledger reconciliations, and lead process improvements across SAP S/4HANA ecosystems to support audits and cross-functional collaboration.

With 6+ years in O2C/AR and a Bachelor's degree, you will mentor junior staff and contribute to operational reporting, ensuring accurate customer

Qualifications

• Bachelor's degree is mandatory.
• Minimum 6 years of relevant experience in O2C, Cash Application, or Accounts Receivable.
• Proven experience managing complex reconciliations and account issues.

Responsibilities

• Manage complex cash application scenarios and customer accounts.
• Conduct detailed ledger analysis and reconciliation activities.
• Drive resolution of unapplied cash, short payments, deductions, and disputed transactions.
• Identify root causes of recurring accounting and operational issues.
• Ensure customer accounts remain compliant and accurately maintained.
• Support audits and control requirements.
• Collaborate with market teams and cross-functional stakeholders.
• Prepare operational reporting and provide process insights.
• Provide guidance to junior team members.

Skills

Cash Application & O2C

Ledger handling

Analytical skills

SAP S/4HANA

Excel & PowerPoint

Process optimization & automation

Education

Bachelor's Degree

Job description

The D2C/O2C Operations team plays a critical role in optimizing working capital performance, ensuring accounting accuracy, and delivering operational excellence through effective Cash Application, Customer Ledger Management, Reconciliations, and stakeholder collaboration. The team partners with Global Markets, Finance, Customer Service, and Business stakeholders to drive process efficiency and enhance customer experience.

PURPOSE

Serve as a subject matter expert for Cash Application and Ledger Management processes by driving resolution of complex accounting issues, enhancing controls, and supporting transformation initiatives.

KEY ACCOUNTABILITIES

• Manage complex cash application scenarios and customer accounts.
• Conduct detailed ledger analysis and reconciliation activities.
• Drive resolution of unapplied cash, short payments, deductions, and disputed transactions.
• Identify root causes of recurring accounting and operational issues.
• Ensure customer accounts remain compliant and accurately maintained.
• Support audits and control requirements.
• Collaborate with market teams and cross-functional stakeholders.
• Prepare operational reporting and provide process insights.
• Provide guidance to junior team members.

KNOWLEDGE SKILLS AND ABILITIES

• Strong knowledge of Cash Application and O2C processes.
• Good understanding of accounting principles and ledger handling.
• Excellent analytical and problem-solving skills.
• Strong SAP S/4HANA expertise.
• Advanced Excel and Presentation skills
• Support process optimization and automation initiatives.

QUALIFICATIONS

• Bachelor's Degree is mandatory.
• Minimum 6 years of relevant experience in O2C, Cash Application, or Accounts Receivable.
• Proven experience managing complex reconciliations and account issues

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE:Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP:Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.