Specialist Case Processing Vacancy at Cencora

Specialist Case Processing Vacancy at Cencora; Dadri; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Cencora is hiring an experienced Specialist Case Processing in Noida, India. This full-time role targets life science graduates with hands-on pharmacovigilance experience in ICSR processing and regulatory reporting.

The position offers exposure to global drug safety operations within a trusted healthcare organization, with opportunities for growth and development in a regulated, process-driven environment.

Qualifications

• 2+ years hands-on pharmacovigilance experience required.
• Experience in ICSR processing and regulatory reporting preferred.
• Knowledge of global safety databases and reporting tools beneficial.

Responsibilities

• Triage and assess ICSRs, including spontaneous, clinical trial, health authority and literature cases.
• Enter and manage safety data in PV databases with high accuracy.
• Evaluate reportability per global and local regulations and timelines.
• Assess need for expedited reporting to health authorities and clients.
• Prepare safety reporting forms (CIOMS I, MedWatch, XML).
• Request missing information via follow-up communications.
• Ensure case documentation and closure within defined timelines.
• Perform data quality checks and audit readiness.
• Conduct ICSR search in EVWEB and other databases; conduct company vs non-company assessments.

Skills

Communication skills

Attention to detail

Data quality

Regulatory knowledge

Regulated environment

Education

Life sciences degree

Pharmacy degree

Tools

EVWEB databases

Safety databases

Job description

Specialist Case Processing Vacancy at Cencora Noida

Cencora is hiring experienced pharmacovigilance professionals for the role of Specialist Case Processing in Noida, India. This is a full-time opportunity for life science graduates with hands‑on experience in drug safety, ICSR processing, and regulatory reporting. If you are looking to build a long-term career in pharmacovigilance with a globally trusted healthcare organization, this role offers strong exposure, stability, and professional growth.

Company Overview

Cencora is a global healthcare services organization committed to improving health outcomes for people and animals worldwide. The company operates at the center of the healthcare ecosystem, supporting pharmaceutical, biotechnology, and medical device companies with critical services across the product lifecycle. Through its affiliated entities, including PharmaLex India Private Limited, Cencora plays a key role in regulatory affairs, pharmacovigilance, clinical research support, and compliance services.

Cencora is widely recognized for its ethical standards, scientific rigor, and commitment to patient safety. The organization fosters a culture of accountability, continuous learning, and inclusion, ensuring that every team member contributes meaningfully to advancing healthcare quality and safety.

Job Role & Responsibilities

The Specialist Case Processing role is a core pharmacovigilance position focused on end-to-end ICSR management and regulatory compliance. The selected candidate will be responsible for handling safety data from multiple sources and ensuring accurate, timely reporting to health authorities and global partners.

Key Responsibilities

• Perform triage and initial validity assessment of Individual Case Safety Reports (ICSRs), including spontaneous cases, clinical trial cases, health authority reports, and literature cases
• Enter and manage safety data in pharmacovigilance databases with a high level of accuracy
• Conduct initial ICSR assessments and determine reportability as per global and local regulatory requirements
• Evaluate the need for expedited reporting to health authorities and client partners, including strict adherence to reporting timelines
• Prepare standard safety reporting forms such as CIOMS I, MedWatch forms, and XML files
• Draft, send, and track follow-up queries to obtain missing or clarifying safety information
• Submit IC? Wait? Complete case documentation and ensure proper case closure within defined timelines
• Conduct quality checks on ICs to maintain data integrity, regulatory compliance, and audit readiness
• Perform ICSR search and retrieval from EVWEB databases and conduct company versus non-company assessments
• Ensure pharmacovigilance activities align with industry standards, SOPs, and best practices
• Mentor and support new team members by guiding them on processes, quality expectations, and compliance requirements
• Execute additional responsibilities as assigned by the supervisor based on project and process needs

This role directly contributes to patient safety, regulatory compliance, and the overall integrity of global drug safety systems.

Educational Requirements

Candidates must hold a university degree in Life Sciences. Relevant educational backgrounds include:

B.Pharmacy, M.Pharmacy, Pharm.D, BSc Life Sciences, MSc Life Sciences, Biotechnology, Microbiology, Biochemistry, Clinical Research, Biomedical Sciences

Experience Requirements

• Minimum of 2 years of hands‑on experience in pharmacovigilance or drug safety
• Strong working knowledge of ICSR processing, case triage, and regulatory reporting
• Practical exposure to global safety databases and reporting tools

Required Skills

• Strong written and verbal communication skills
• Ability to identify data quality issues and propose effective solutions
• Sound understanding of global pharmacovigilance regulations and timelinesHigh attention to detail and strong documentation skills
• Ability to work in a regulated, process-driven environment

Location & Salary

Job Location: Noida, India

Employment Type: Full-time

Equal Employment Opportunity

Cencora is an equal opportunity employer and does not discriminate based on race, color, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected category. The organization is committed to providing reasonable accommodations during the recruitment process for individuals with disabilities.

Frequently Asked Questions (FAQs)

Who can apply for this Specialist Case Processing role?

Life science graduates with at least 2 years of pharmacovigilance experience in ICSR processing and safety reporting are eligible.

Is this role suitable for freshers?

No. This position requires a minimum of 2 years of relevant pharmacovigilance experience.

What type of cases will be handled in this