The Business Governance Specialist will support the Business Governance function of the Business and Personal Finance Division (BPFD), with a focus on regulatory change management, compliance monitoring, RBI inspection coordination, regulatory reporting and issue closure. The role involves assessing the applicability of RBI regulatory requirements, conducting compliance reviews and sample-based testing, identifying process and control gaps, coordinating the implementation of corrective actions, and maintaining supporting evidence. The position will also support RBI inspections, regulatory data requests and submissions, preparation of responses to regulatory observations, and monitoring of action plans across secured and unsecured lending products. The role requires effective coordination with business and support functions to strengthen governance, ensure process adherence and improve the effectiveness of compliance controls.
ORGANIZATIONAL CHART
KEY RESPONSIBILITIES
Operations & Transactional
- Track RBI circulars, Directions, notifications and other regulatory developments relevant to the Company and assess their applicability to BPFD.
- Prepare regulatory updates and applicability notes, highlighting implementation requirements, effective dates, business impact and action owners.
- Maintain the regulatory change tracker and coordinate with relevant functions to facilitate timely implementation of regulatory requirements.
- Identify compliance gaps, process deviations, system exceptions and documentation deficiencies, and coordinate with relevant stakeholders for resolution.
- Coordinate RBI inspection requirements, regulatory data requests and indents, including collection, validation, reconciliation and timely submission of information.
- Maintain organised records of regulatory communications, submissions, compliance testing, observations and remediation evidence.
Process Improvement
- Identify opportunities to strengthen compliance controls, standardise workflows and improve the effectiveness of compliance monitoring.
- Analyse recurring exceptions and observations to identify root causes and recommend appropriate corrective and preventive measures.
- Develop and maintain standardised compliance checklists, testing templates, reporting formats and evidence repositories.
- Support automation and standardisation of compliance reporting, reconciliations, exception monitoring and recurring management reports.
- Promote adherence to approved policies, operating procedures, documentation standards and internal controls across BPFD.
KEY INTERACTIONS
Internal Stakeholders
External Stakeholders
- Chief Business Officer - BPFD
- Chief Compliance Officer - MFL
- BPFD Operations
- BPFD Credit
- BPFD Policy and Process Management
- BPFD Collections
- Other teams across BPFD
- Reserve Bank of India
- External Auditors
- External Legal / Regulatory Consultants
- Other Assurance Stakeholders
KEY ROLE DIMENSIONS
Geographical coverage – Pan India
Total team size - 4
BPFD
KEY SKILLS & BEHAVIOURAL ATTRIBUTES
- Working knowledge of regulatory compliance, internal controls, process adherence and audit requirements.
- Ability to interpret regulatory requirements and coordinate their implementation across business functions.
- Strong Excel-based reporting, reconciliation, variance analysis and exception tracking skills.
- Ability to maintain compliance trackers, monitor action plans and drive timely issue closure.
- Proficiency in MS Office, particularly Excel and PowerPoint.
EDUCATION / EXPERIENCE
- Bachelor of Commerce in Corporate Secretaryship, University of Madras, Chennai.
- Approximately 8 years and 9 months of overall professional experience