Specialist, Benefits Delivery

McDonald's Restaurants Limited; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

McDonald’s Restaurants Limited in Hyderabad is seeking a Specialist, Benefits Delivery (Benefits Specialist - US) to oversee US benefits programs and policies across the global context.

You will ensure operational excellence in benefits administration, coordinate with vendors, and provide data to support audits and regulatory reporting for a multinational environment.

Qualifications

• Degree in Human Resources, Business Administration, Total Rewards, or related field; advanced degree preferred.
• Experience in benefits delivery or Total Rewards.
• Experience in large multi-national corporations in a matrixed structure.
• Experience across many countries and cultures; US Benefits experience preferred.
• Understands needs and challenges of global leaders.

Responsibilities

• Administer U.S. benefit plans (retirement/401k, health, COBRA, LTD, expat, consultant processes).
• Resolve eligibility, enrollment, contributions, transfers, leave of absence, and terminations.
• Review payroll edits, exceptions, adjustments, and data discrepancies.
• Support annual plan activities, census reviews, funding coordination, and participant searches.
• Maintain accurate records and improve benefits processes, compliance, and employee experience.
• Coordinate with vendors on service delivery and issue resolution.
• Ensure data integrity, confidentiality, and regulatory compliance.

Skills

Benefits Administration

Vendor Management

Regulatory Compliance

Data Analysis

Education

Bachelor's degree in HR/Business Administration/Total Rewards

Advanced degree preferred

Job description

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Department Overview

McDonald's has an exciting opportunity for a Specialist, Benefits Delivery (Benefits Specialist - US) based in our India Global Business Services Office. You will be responsible for overseeing the execution of benefits programs, policies, and practices for the US Segment. You will ensure operational excellence in benefits administration, collaborate with vendors to meet technical requirements, and provide accurate data to support audits.

Duties

In addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to:

Benefits Administration

• Administer U.S. benefit plans, including retirement/401k, health, insurance, COBRA, LTD, expat, and consultant/leased-employee processes.
• Resolve eligibility, enrollment, contribution, rehire, transfer, leave of absence, termination, and service-credit issues.
• Review payroll edits, exceptions, adjustments, and data discrepancies for timely correction.
• Support annual plan activities, reporting, census review, funding coordination, and participant searches.
• Maintain accurate records and improve benefits processes, compliance, and employee experience.

Vendor Management

• Coordinate with vendors on service delivery, requirements, and issue resolution.
• Maintain vendor contracts, agreements, system updates, and service records.
• Provide data for audits, compliance reporting, and vendor reviews.
• Ensure data integrity, confidentiality, and regulatory compliance.
• Track vendor performance and recommend process improvements.

Qualifications

• Degree in Human Resources, Business Administration, Total Rewards, or related field; advanced degree preferred.
• Experience in roles related to benefits delivery or Total Rewards.
• Experience operating in large, multi-national corporations in a highly matrixed, complex structure.
• Experience working across many countries and cultures, US Benefits experience preferred.
• Understands the needs and challenges of global leaders.

McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. At McDonald’s, we lead through our values centered on inclusivity, service, integrity, community, and family. Here is your chance to get in on something special as we grow our corporate team in India and allow you to grow your career.