SOX Compliance Analyst

Genesys; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Genesys is seeking a SOX Compliance Analyst to support and strengthen our Sarbanes-Oxley controls framework. You will assess business processes, collaborate with cross-functional teams, and work with external auditors across time zones to ensure effective control coverage.

The role requires 2+ years of experience in SOX compliance or audit, with a focus on process controls and testing. A high attention to detail and strong, clear communication are essential as you drive remediation and program

Qualifications

• 2+ years of experience in SOX compliance or Internal Audit.
• Experience testing business process controls and IT-managed application controls (ITACs).
• Exposure to IT General Controls (ITGCs) is beneficial; however, this role focuses on business process controls.
• Strong understanding of control design, risk assessment, and control gap analysis.
• Excellent written and verbal communication, with ability to explain control concepts to non-specialists.

Responsibilities

• Support SOX planning, scoping, and risk assessment activities with process owners and external auditors.
• Conduct end-to-end business process walkthroughs to evaluate control design and operating effectiveness.
• Perform testing of IT-dependent/manual application controls (ITACs) per audit standards.
• Identify control gaps and assess impact and severity of deficiencies.
• Prepare documentation of testing procedures, findings, and conclusions.
• Communicate results and recommendations to stakeholders in a professional manner.
• Coordinate and track remediation to ensure timely resolution of deficiencies.
• Contribute to continuous improvement of the SOX program and risk coverage.
• Build and maintain strong relationships across finance, IT, and operations.

Skills

SOX compliance

Internal Audit

ITACs testing

ITGCs exposure

Risk assessment

Control design

Education

CA

CIA

CPA

Job description

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

SOX Compliance Analyst (Business Controls)

Position Summary

The SOX Compliance Analyst will play a key role in supporting and strengthening the company’s Sarbanes-Oxley (SOX) compliance framework. This role requires a detail-oriented professional with strong critical thinking skills who can independently evaluate business processes, assess risk, and collaborate effectively with cross-functional stakeholders and external auditors.

This position is designed for a high-potential professional with 2+ years of experience who is ready to take ownership of assigned processes and demonstrate the capability to grow into increasing levels of responsibility within the SOX and compliance function.

Work Environment & Schedule

This role supports a global SOX program and requires collaboration across multiple time zones, including regular interaction with U.S.-based stakeholders and external auditors. The successful candidate must be able to accommodate periodic schedule adjustments to support cross-regional meetings and audit timelines.

The role requires the ability to work independently in a fast-paced environment, manage competing priorities, and deliver high-quality work with minimal supervision.

Key Responsibilities

• Support SOX planning, scoping, and risk assessment activities in coordination with business process owners and external auditors.
• Conduct end-to-end business process walkthroughs to evaluate control design and operating effectiveness.
• Perform testing of business process controls and IT-dependent/manual application controls (ITACs) in accordance with established audit standards.
• Identify control gaps and assess the impact and severity of deficiencies.
• Prepare clear, well-supported documentation of testing procedures, findings, and conclusions.
• Communicate results and recommendations to business stakeholders in a professional and constructive manner.
• Coordinate and track remediation efforts, ensuring timely and effective resolution of identified deficiencies.
• Contribute to continuous improvement of the SOX program by identifying opportunities to enhance efficiency, documentation quality, and risk coverage.
• Build and maintain effective working relationships across finance, IT, and operational teams.

Qualifications

• CA, CIA, CPA (preferred).
• 2+ years of experience in SOX compliance or Internal Audit, with direct experience in business process controls.
• Experience testing business process controls and IT-managed application controls (ITACs).
• Exposure to IT General Controls (ITGCs) is beneficial; however, this role is primarily focused on business process controls and does not perform primary ITGC testing.
• Strong understanding of control design, risk assessment, and control gap analysis.
• Demonstrated ability to exercise sound professional judgment and apply critical thinking.
• Strong analytical, problem-solving, and root cause evaluation skills.
• Excellent written and verbal communication skills, including the ability to clearly explain control concepts to non-specialists.
• Proven ability to manage multiple priorities while maintaining high standards for quality and accuracy.

Proficiency in Microsoft Excel, Word, and PowerPoint.

Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

About Genesys

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.