Solution Specialist

Sarvam; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Sarvam in Bengaluru is seeking a Solution Specialist to bridge their AI products and clients. You will manage the deployment of solutions at client locations, ensuring successful implementation and maintaining client relationships. This role requires strong technical knowledge, excellent communication skills, and a willingness to travel.

Join a team focused on impactful AI solutions in India, and collaborate with industry leaders from day one.

Qualifications

• 3–5 years of experience in solutions delivery, implementation, or technical consulting roles.
• Strong understanding of AI/ML products or enterprise SaaS deployments.
• Excellent communication and stakeholder management skills.

Responsibilities

• Own the end-to-end deployment of Sarvam's AI products at client sites.
• Act as the primary bridge between Sarvam's product and engineering teams and client stakeholders.
• Manage on-site and remote implementation activities.

Skills

Solutions delivery

Implementation

Technical consulting

AI/ML products

Stakeholder management

Job description

About Sarvam

Sarvam is building the bedrock of Sovereign AI for India. The company is developing India's full-stack sovereign AI platform, building across research, models, infrastructure and applications with a singular focus on making AI genuinely work for India. Sarvam works with leading enterprises and public institutions and is backed by Lightspeed, Peak XV, and Khosla Ventures. Sarvam partners with India's leading brands, including Tata Capital, SBI Life, CRED, IDFC, and LIC.

About the Role

We are looking for a Solution Specialist with 3–5 years of experience to serve as the critical bridge between Sarvam's products and its clients. You will own end-to-end deployment of Sarvam's AI solutions at client locations — translating product capabilities into real-world outcomes. This role sits at the intersection of technology, client relationship management, and delivery, and requires someone who is equally comfortable in a boardroom and a server room.

What You'll Do

• Own the end-to-end deployment of Sarvam's AI products at client sites, from onboarding through go-live
• Act as the primary bridge between Sarvam's product and engineering teams and client stakeholders
• Understand client requirements deeply and translate them into clear, actionable deployment plans
• Manage on-site and remote implementation activities, coordinating across internal teams and client IT/ops teams
• Troubleshoot and resolve technical and operational issues during and after deployment
• Gather client feedback and relay product insights to internal teams to drive continuous improvement
• Build and maintain strong relationships with key client contacts to ensure long-term success and satisfaction
• Document deployment processes, configurations, and best practices for knowledge sharing

What We're Looking For

• 3–5 years of experience in solutions delivery, implementation, or technical consulting roles
• Strong understanding of AI/ML products or enterprise SaaS deployments
• Hands-on experience managing client-side deployments and integrations
• Excellent communication and stakeholder management skills — able to work across technical and non-technical audiences
• Structured problem-solver who can diagnose issues quickly and drive resolution under pressure
• Comfortable working in ambiguous, fast-moving environments with high ownership
• Willingness to travel to client locations as required

Why Sarvam?

• Work alongside researchers, engineers, builders, and business leaders who move fast and hold each other to a very high bar
• High ownership and high impact, from day one
• Everything we do is AI-first, from the way we build and ship to the way we think about problems
• You can work on problems that could change how an entire country learns, works, and communicates

If you want to work on problems at the frontier of AI in India, Sarvam is the place to be.