Software Product Manager

The Flower Puff Girlz; Ahmedabad District; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

Digirecruitx is seeking a Software Product Manager based in Ahmedabad, Gujarat, to oversee platform operations and ensure reliability in both global and local deployments. The ideal candidate will possess 3 to 5 years of experience in SaaS deployments and a strong understanding of backend systems, APIs, and cloud technologies. Responsibilities include managing incident responses, software releases, and deployments, with a focus on effective communication with stakeholders. Join us in delivering robust software solutions for our clients.

Qualifications

• 3 to 5 years of hands-on experience in platform operations or SaaS deployments.
• Strong understanding of backend systems and core reliability principles.
• Familiarity with IoT data pipelines and role-based access control.

Responsibilities

• Monitor platform uptime, reliability, and incident response.
• Ensure effective software deployments with customer IT/OT teams.
• Manage database maintenance and operational cost controls.

Skills

Platform operations

SaaS deployments

DevOps/SRE

Documentation skills

APIs

Docker/Containers

SQL

Linux

Education

B.Tech, B.E, or M.E in Computer Science or IT

Tools

Docker

Postgres

NGINX

Job description

Role Overview

We are looking for a Software Product Manager to take ownership of platform operations, reliability, releases, and customer deployments across both our Global Cloud (SaaS) and Local Deployments. This critical role acts as the bridge between product operations, engineering execution, DevOps reliability, security posture, and deployment governance, ensuring robust and scalable software delivery for our clients.

Key Responsibilities

• Monitor platform uptime, latency, ingestion gaps, and overall service reliability.
• Manage incident response, escalation workflows, and detailed postmortems.
• Ensure robust database maintenance, system backups, restores, and operational cost controls.
• Run release trains for the cloud platform, manage staged rollouts, and maintain effective rollback plans.
• Own version control discipline across all services and maintain strict release traceability.
• Execute and validate software deployments directly with customer IT/OT teams.
• Ensure local, on-premise, or private cloud deployments are packaged, documented, repeatable, and easily upgradeable.
• Manage inbound data pipelines (MQTT/HTTPS/API) and outbound integrations (reports, exports, dashboards, and customer systems).
• Support and implement standard connectivity protocols wherever applicable.

Candidate Qualifications

• Hold a B.Tech, B.E, or M.E in Computer Science, Information Technology, or a closely related field.
• Possess 3 to 5 years of hands‑on experience in platform operations, SaaS deployments, DevOps/SRE, or enterprise-level software delivery.
• Demonstrate proven experience in managing both cloud-based SaaS and customer‑specific deployments (on‑premise or private cloud).
• Have a strong technical understanding of backend systems, APIs, time‑series data, and core reliability principles.
• Exhibit working knowledge of Docker/Containers, Linux, Networking, Reverse Proxies (NGINX), TLS, SQL, and Postgres.
• Show familiarity with time‑series storage patterns (e.g., Influx-like concepts) and system monitoring/observability (metrics, logs, traces).
• Bring solid documentation skills and the ability to effectively communicate with internal and external stakeholders.
• Possess good‑to‑have knowledge of IoT data pipelines (MQTT brokers, device telemetry), role‑based access control (RBAC) patterns, audit logging, and regulated deployments (data residency/privacy requirements).