Software Engineer, Senior

Zebra Technologies; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading technology solutions provider in Bengaluru, India, is seeking a skilled Jira Lead Administrator to enhance collaboration and streamline workflows. In this role, you will manage Atlassian tools, collaborate with cross-functional teams, and ensure optimal performance of Jira environments. Ideal candidates should possess extensive experience in Jira administration and strong communication skills for effective collaboration. Join us at Zebra to create impactful solutions in a supportive and innovative environment.

Qualifications

• 4+ years of experience in Jira administration with complex workflows.
• Strong experience with Jira Service Management and Jira Assets.
• Bachelor of Technology in Computer Science or related field.
• Knowledge of Agile principles and methodologies.
• Excellent communication skills for team collaboration.

Responsibilities

• Administer and configure Jira, Jira Service Management, and Confluence.
• Manage Jira Assets for effective asset tracking.
• Develop automation rules and integrations to enhance efficiency.
• Collaborate with stakeholders for custom solution designs.
• Conduct regular system audits and maintenance.
• Provide support and training to end-users.

Job description

Remote Work: Hybrid

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customers' and partners' needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

We are seeking a skilled and motivated Jira Lead Administrator to join our dynamic and innovative team. As a Jira Lead Administrator, you will play a critical role in managing and optimizing the Atlassian tool suite to enhance collaboration, streamline workflows, and support key organizational projects. You will work closely with cross-functional teams to ensure the effective implementation of Jira solutions and support the continuous improvement of processes.

This role is ideal for professionals passionate about leveraging cutting‑edge tools to improve productivity and efficiency. We offer a collaborative environment with opportunities for professional growth and learning.

Responsibilities

• Administer and configure Jira, Jira Service Management, and Confluence environments, including creating and managing workflows, custom fields, dashboards, and permissions.
• Manage and maintain Jira Assets for effective asset tracking and management.
• Develop and implement automation rules and integrations to optimize processes and enhance efficiency.
• Collaborate with stakeholders to gather requirements and design custom solutions that meet business needs.
• Oversee the installation and management of plugins and third‑party integrations to extend Jira and Confluence capabilities.
• Conduct regular system audits, maintenance, and upgrades to ensure optimal performance and reliability.
• Provide support and training to end‑users, promoting best practices and effective use of Atlassian tools.
• Generate custom reports and dashboards to support project tracking and decision‑making.

Required Qualifications

• 4+ years of overall experience in Jira administration, including managing complex workflows and configurations.
• Strong experience with Jira Service Management and Jira Assets (Insight).
• Bachelor of Technology in Computer Science or a related field.
• Knowledge of Agile principles, methodologies, and best practices.
• Experience implementing automation within Jira using built‑in tools or scripting.
• Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams.

Preferred Qualifications

• Atlassian Certified Jira Administrator or other Atlassian certifications.
• Proficiency in scripting (e.g., Groovy, Python) for custom automation and advanced configurations.
• Familiarity with ITSM processes and advanced reporting using JQL.
• Experience in Jira Data Center to Jira Cloud migration.

Qualifications

• Preferred Education: Bachelor's or Master’s degree in an appropriate engineering discipline required.
• Preferred Work Experience (years): Minimum of 5+ years of experience or an advanced degree and equivalent experience.
• All other Regions:
  • Bachelor's degree
  • 5+ years work experience

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask you to provide personal identifying information via e‑mail or outside of the system. If you are a victim of identity theft contact your local police department.

Zebra Technologies leverages AI technology to evaluate job applications using objective, job‑relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.