Software Engineer II

Astreya Consultancy India Private Ltd; India; Remote; INR 800,000 - 1,200,000; Full time

Job summary

Astreya Consultancy India Private Ltd is seeking a Software Engineer to design, develop, troubleshoot, and debug software for enhancements and new products. You will also develop software and tools supporting design, infrastructure and technology platforms, and work with global teams across regions.

The role emphasizes administration, development, and end-user support, with opportunities to review code, configure third-party components, and perform root-cause analysis of network and OS issues in

Qualifications

• Bachelor’s degree with 2–5 years of related experience or equivalent.
• Ability to quickly learn customer support processes and tools.
• Experience in configuring third-party software components.

Responsibilities

• Provide administration, development, and application support for end users.
• Participate in design, development, code, test and debug system software.
• Engage in root cause analysis of network, operating system, and other issues related to how technical solutions operate in customer environments.
• Provide limited after hours and on-call support as needed.
• Engage in review and development of test documentation.
• Work with stakeholders and cross-functional teams on projects and initiatives.

Skills

English communication

Remote collaboration

Multi-tasking

Problem solving

Root cause analysis

Education

Bachelor’s degree (B.S/B.A)

Tools

Monitoring systems

Third-party software configuration

Job description

What this Job Entails:

The Software Engineer designs, develops, troubleshoots and debugs software programs for enhancements and new products. They will also develop software and tools in support of design, infrastructure and technology platforms. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Provide administration, development, and application support for end users Participate in the design, develop, code, test and debug system software Review code and design software Participate in configuring and integrating third-party software components and technologies Engage in performing root cause analysis of network, operating system, and other issues related to how technical solutions operate in customer environments Address and resolve software bugs and bug reproduction requests; logging of all incidents and requests; engaging other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility Provide limited after hours and on-call support as needed Engage in review and development of test documentation Work with stakeholders and cross-functional teams on projects and initiatives Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Understanding of various development programs Ability to quickly learn customer support processes, tools and techniques Understanding of how to configure third-party software components and technologies Ability to perform root cause analysis of network, operating system, and other issues Excellent communication skills in English (both speaking and writing) Ability to collaborate and work remotely including use of communication tools Ability to multi-task and self-organize including prioritization of activities Understanding of using monitoring systems Attention to detail

Preferred Qualifications:

Familiarity with system administration

Physical Demand & Work Environment:

Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

We’re so glad you’re here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress. Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!