Software Engineer II

PDI Technologies, Inc.; Chennai District; On-site; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangements

Learning opportunities

Job summary

PDI Technologies, Inc. is seeking a senior software engineer to design scalable, fault-tolerant AI-powered POS platforms.

You will work with cross-functional teams to build cloud-native solutions, improve performance, and ensure secure handling of payment data across Windows and Linux environments. The role requires 5+ years in software engineering, 2+ years in a senior leadership role, and hands-on experience with LLMs, AI workflows, and multi-cloud deployments.

Qualifications

• 5+ years in software engineering with leadership experience.
• Hands-on with LLMs, AI workflows, and production systems.
• Experience with cloud deployments and secure payment handling.

Responsibilities

• Design scalable, AI-powered POS architectures for retail and hospitality.
• Lead implementation and integration of generative AI features.
• Mentor engineers and drive high-availability deployments.
• Collaborate with product, UX, and operations to align goals.

Skills

Senior Engineer

LLM Integration

Cloud Platforms

CI/CD

Security & PCI

Tools

AWS

GCP

Azure

Job description

Role Overview

If you love to design scalable fault-tolerant systems that can run efficiently with high performance and are eager to learn new technologies and develop new skills, then we have a great opportunity for you: join our PDI family and work closely with other talented PDI engineers to deliver solutions that delight our customers every day!

You will play a key role in designing and building our market leading software products as we drive to continuously increase our cloud maturity and mobility. You will be working as a key part of an agile team to design, build, test, and support PDI's enterprise software solutions. You will review, recommend & implement system enhancements that will improve the quality, performance, and maintainability of our products. You will be responsible for contributing to an always improving Engineering environment by ensuring all stakeholders (engineers, architects, product owners, SREs, IT Ops…) are informed of status and supported in their roles.

With the variety of environments, platforms, technologies & languages, you must be comfortable working in both Windows & Linux environments, including PowerShell scripting & bash, database administration as well as bare metal virtualization technologies and public cloud environments (GCP, AWS, Azure).

Key Responsibilities

• AI-Powered POS Architecture & Implementation: Design, build, and deploy intelligent, AI-driven POS systems featuring advanced capabilities such as real-time transaction analytics, inventory intelligence, customer behavior insights, persistent session memory, and multi-step automation workflows tailored for retail and hospitality environments
• Product Innovation: Drive the development of next-generation, AI-enabled POS platforms that enhance operational efficiency, optimize checkout experiences, and improve business decision-making through intelligent automation
• Generative AI Integration: Seamlessly incorporate generative AI features into existing platforms, focusing on optimizing performance, ensuring a seamless UX, and maintaining strict safety compliance
• Intelligent System Leverage: Expertly leverage Large Language Models (LLMs) and multimodal models to deliver highly intelligent, context-aware user experiences
• Agent Quality & Evaluation: Establish and maintain frameworks for comprehensive agent evaluation, including rigorous testing, critical safety assessments, and detailed performance monitoring
• Cross-Functional Leadership: Collaborate closely with product, UX, operations, and business stakeholders to translate complex retail workflows into scalable, production-ready POS solutions powered by intelligent automation
• Technical Mentorship: Serve as a subject matter expert in AI-enhanced POS architecture, guiding engineers on scalable system design, optimal AI integration strategies, secure payment handling, and resilient cloud-native deployments
• Mission Alignment: Contribute to building innovative, reliable, and ethically developed AI-powered POS systems that empower businesses with actionable insights and measurable operational improvements

Qualifications

• Experience: 5+ years in software engineering, including 2+ years in a Senior Engineer level role leading significant technical initiatives in high-availability transactional systems
• Agentic Systems Proficiency: Proven hands-on experience building intelligent, automation-driven systems, including workflow orchestration, context management, recommendation engines, and real-time decision-making pipelines
• LLM Integration & Backend: Strong experience integrating LLMs and AI services into production systems, including prompt engineering, Retrieval-Augmented Generation (RAG), and backend orchestration for intelligent reporting and automation within POS environments
• Programming Proficiency: Expertise in at least two of the following: Pascal (Delphi), JavaScript, or C#
• Cloud Platform Experience: Experience deploying and managing systems on at least one of the major cloud platforms (AWS, GCP, or Azure), utilizing containerization and implementing robust observability tooling
• Web Application and API Development: Experience deploying and managing scalable POS systems on AWS, GCP or Azure, utilizing containerization, CI/CD pipelines, and observability tooling for high-availability transactional workload
• Data & Vector Technologies: Familiarity with vector databases, embeddings, recommendation systems, and data pipelines for customer behavior analytics and product intelligence
• Security & Compliance Focus: Demonstrated experience designing secure systems that handle payment data, PCI compliance requirements, fraud prevention, and complex user-generated transaction inputs safely
• Soft Skills: Excellent communication, collaboration skills, and the ability to autonomously drive technical initiatives from initial prototypes through to high-scale production

Behavioral Competencies

• Ensures Accountability
• Manages Complexity
• Communicates Effectively
• Balances Stakeholders
• Collaborates Effectively

Benefits

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.