Software Engineer II
RELX INC
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Benefits offered by this job
Job summary
RELX INC in Chennai is seeking an experienced Salesforce Developer II to join our global team. You will provide end‑user support, contribute to enhancements of the Salesforce CRM, and collaborate with sales and marketing stakeholders to drive process improvements.
The role emphasizes hands‑on development, UAT support, and documentation, with opportunities to grow in a collaborative environment and to work with agile teams on scalable Salesforce solutions.
Qualifications
- Degree in Computer Science, Software Engineering, MIS or related field preferred.
- 1+ years previous administrative experience with Salesforce.
- Salesforce Certified Advanced Administrator or Developer certification preferred.
- Salesforce Certified Platform App Builder certification preferred.
- Experience working in Agile projects.
- Strong understanding of how to build and support highly scalable and reliable solutions on Salesforce Platform.
- Proven ability to manage and resolve complex and ambiguous technical issues.
- Demonstrated support success with at least one large Salesforce Org.
- Understanding of UI design principles and best practices.
- Exceptional analytical skills and experience working with large-scale, complex datasets.
- Communication skills for both a technical and business audience.
Responsibilities
- Work directly with various business leaders and sales teams; direct accountability for end-user support.
- Provide system and business process expertise when scoping projects and related integrations.
- Review solution summaries where appropriate to ensure adherence to best practices and fit-for-purpose, user-focused development.
- Demonstr demonstrable growth mindset; enthusiastic about learning new technologies quickly and applying the gained knowledge to address business problems.
- Integration monitoring and trouble-shooting.
- Documentation and knowledge sharing; technical, business process, best practice, reference architecture, etc.
- Applies advanced Salesforce technical principles and concepts; contributes to the development of new principles and concepts.
- Works under consultative direction toward predetermined long-range goals and objectives; assignments are often self-initiated, determines and pursues courses of action necessary to obtain desired results, work checked through consultation and agreement with business stakeholders more often than by formal review of superior.
Skills
Education
Tools
Job description
Chennai
India-Bengaluru (Helios Business Park)
Full time
R118550
Software Engineer II
Are you an experienced Salesforce developer with a ‘can do’ attitude and enthusiasm that inspires others? And are you eager to work on delivering high quality products to our customers?
The team is responsible for technically supporting editorial relationships and licenses for secondary content. The team themselves are highly collaborative and supportive, with the role having the ability to grow.
The Salesforce developer engages directly with global, multi-functional teams to provide user support and assist in strategic development and enhancement of the Customer Relationship Management application (Salesforce). This includes, but is not limited to, direct user engagement and support, key stakeholder support and business analysis, continual business process improvement, assessment and advancement of complementary Salesforce technologies, and alignment to overarching Sales & Marketing business objectives.The Salesforce developer acts as the business-facing Subject Matter Expert for the Salesforce technology stack; primary responsibilities include real-time user support, end-user documentation, assistance in capturing and evaluating business requirements, stakeholder support during UAT and various phases of the development lifecycle, and execution of required development throughout phased implementation. The primary objective of this role is to ensure that Elsevier has a functionally sound and stable Salesforce deployment, and that the desired level of user support is being achieved.
Work directly with various business leaders and sales teams; direct accountability for end-user support
Provide system and business process expertise when scoping projects and related integrations
Review solution summaries where appropriate to ensure adherence to best practices and fit-for-purpose, user-focused development
Demonstrable growth mindset; enthusiastic about learning new technologies quickly and applying the gained knowledge to address business problems
Integration monitoring and trouble-shooting
Documentation and knowledge sharing; technical, business process, best practice, reference architecture, etc.
Applies advanced Salesforce technical principles and concepts; contributes to the development of new principles and concepts
Works under consultative direction toward predetermined long-range goals and objectives; assignments are often self-initiated, determines and pursues courses of action necessary to obtain desired results, work checked through consultation and agreement with business stakeholders more often than by formal review of superior
Degree in Computer Science, Software Engineering, MIS or related field preferred
1+ years previous administrative experience with Salesforce
Salesforce Certified Advanced Administrator or Developer certification preferred
Salesforce Certified Platform App Builder certification preferred
Experience working in Agile projects
Strong understanding of how to build and support highly scalable and reliable solutions on Salesforce Platform
Proven ability to manage and resolve complex and ambiguous technical issues
Demonstrated support success with at least one large Salesforce Org
Understanding of UI design principles and best practices
Exceptional analytical skills and experience working with large-scale, complex datasets
Communication skills for both a technical and business audience
We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Group Health Insurance Policy (covering self and family)
Group Life insurance/accident policy
Generous long-service awards
New Baby gift
Subsidized food provided (applies to India- Chennai)
Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave
Free Transport provided to and from the office (applies to India-Chennai)
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy.
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