Software Engineer- (AI /ML ) | 3-5 Years | Bengaluru

Neuron 7; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary, equity

Paid Time-off

Comprehensive health insurance.

Paid parental leave.

Flexible hybrid work.

Job summary

Neuron7.ai in Bengaluru, India, is hiring an Implementation Engineer to join our AI-first SaaS team. You will build, integrate, and deploy Python-based backend solutions that power Neuron7’s AI-driven resolution platform, implementing customer-specific workflows and connecting enterprise systems for scalable, production-grade deployments.

You’ll partner with Customer Success, ML, Backend Engineering, and PM teams to ensure smooth onboarding, robust integrations, and high-quality deployments for

Qualifications

• 3–5 years of professional Python development experience.
• Strong backend fundamentals, microservices, and distributed systems.
• Experience with APIs and RESTful architectures using web frameworks.
• Hands-on experience with relational and NoSQL databases.
• Familiarity with cloud platforms (Azure, AWS, or GCP).
• Excellent problem-solving, debugging, and communication skills.
• Ability to collaborate across engineering, ML, and customer-facing teams.

Responsibilities

• Develop Python-based services, APIs, and integration layers for customer implementations.
• Build data ingestion, transformation, and validation pipelines for AI/ML workflows.
• Integrate ML/NLP components and NLP pipelines into customer environments.
• Configure services on cloud platforms and ensure reliability and observability.
• Lead end-to-end technical implementation for enterprise accounts and provide best practices guidance.
• Participate in code reviews and document workflows and troubleshooting playbooks.

Skills

Python development

Backend & microservices

APIs & web frameworks

Databases: SQL/NoSQL

Cloud platforms

Problem solving & communication

Cross-functional collaboration

Tools

FastAPI / Flask / Django

Docker

Kubernetes

CI/CD

Git

Job description

About Us:

Neuron7.ai is a fast-growing AI-first SaaS company — Series B funded and trusted by top Fortune 1000 brands — that transforms service resolution with intelligence. Our Smart Resolution Hub delivers predictive, guided troubleshooting across high-tech, medical, and industrial equipment environments. With 300% ARR growth and deep integrations with Salesforce, ServiceNow, Microsoft, and SAP, Neuron7 is scaling rapidly in India and worldwide.

We operate with:

Integrity and doing business the right way

Continuous innovation in AI and service intelligence

Customer obsession with real, measurable impact

Collective intelligence through collaboration and knowledge sharing

Role Overview

As an Implementation Engineer, you will work at the intersection of engineering, AI, and customer delivery. You’ll build, integrate, and deploy Python-based backend solutions that power Neuron7’s AI-driven resolution platform. This role involves implementing customer-specific workflows, connecting enterprise systems, optimizing data pipelines, and enabling scalable LLM/NLP-powered features in production.

You will partner closely with Customer Success, ML, Backend Engineering, and PM teams to ensure smooth onboarding, robust integrations, and high-quality deployments for enterprise clients.

Key Responsibilities

Python Development & Integrations

Develop and maintain Python-based services, APIs, and integration layers for customer implementations.

Build data ingestion, transformation, and validation pipelines to support AI/ML workflows.

Implement customer-specific logic, connectors, and automations using Python microservices.

AI/ML & NLP (Implementation Focus)

Integrate internal ML pipelines, LLM components, and retrieval systems into customer environments.

Work with RAG pipelines, embedding workflows, or NLP modules as needed for solution deployment.

Collaborate with ML Engineers to productionize models and optimize performance.

Deployment & System Reliability

Configure and deploy services on cloud platforms (Azure/AWS/GCP).

Ensure reliability, observability, and performance of implementation-specific services.

Troubleshoot production issues, analyze logs, and perform root-cause analysis.

Customer Delivery & Collaboration

Work closely with Customer Success & Solutions teams to translate requirements into technical specifications.

Own end-to-end technical implementation for enterprise accounts.

Provide guidance on best practices, architecture choices, and scalable patterns.

Team Excellence

Participate in code reviews and maintain high-quality coding standards.

Document implementation workflows, integration steps, and troubleshooting playbooks.

Work closely with the team and contribute to internal tooling and automation.

Required Qualifications

• 3–5 years of professional experience in Python development.
• Strong understanding of backend fundamentals, microservices, and distributed systems.
• Experience working with APIs, web frameworks (FastAPI, Flask, Django), and RESTful architectures.
• Hands-on experience with relational & NoSQL databases (PostgreSQL, MongoDB, or similar).
• Familiarity with cloud platforms (Azure, AWS, or GCP).
• Strong problem-solving, debugging, and communication skills.
• Ability to work cross-functionally with engineering, ML, and customer-facing teams.

Desired (Nice-to-Have)

• Experience with AI/ML/NLP pipelines, LLMs, or RAG-based applications.
• Good knowledge in Java, NLP or text processing or agentic implementation experience
• Knowledge of Docker, Kubernetes, and container orchestration.
• Exposure to message queues (Kafka, RabbitMQ).
• Experience with CI/CD tools and automation frameworks.
• Prior startup or scale-up experience.
• Open-source contributions or technical writing experience.

What We Do and Value:

AtNeuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work.

Company Perks & Benefits:

• Competitive salary, equity
• Paid Time-off
• Comprehensive health insurance.
• Paid parental leave.
• Flexible hybrid work.

Our Commitment to Diversity and Inclusion:

Neuron7.aiis committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.