Software Engineer

Agents Only; Delhi; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Agents Only is building an AI-powered CX and Data Annotation platform that scales customer support for global brands. We are expanding our engineering team and seeking a Software Engineer to design, develop, and ship scalable software and internal systems.

You will collaborate with cross-functional teams, write clean and scalable code, and contribute to API integrations and platform maintenance while working in a flexible remote/hybrid environment.

Qualifications

• Hands-on software development experience.
• Solid understanding of software development principles and modern workflows.
• Working knowledge of databases, APIs, and web-based applications.

Responsibilities

• Design, develop, test, and ship software applications and internal systems.
• Write clean, maintainable, and efficient code with long-term scalability in mind.
• Collaborate with engineering, QA, operations, and product teams on development initiatives.
• Diagnose and resolve technical challenges, supporting continuous system improvement.
• Participate in code reviews and uphold development best practices.
• Build and support API integrations, backend services, and application functionality.
• Drive system performance improvements and scalability across the platform.
• Own and maintain clear, up-to-date technical documentation.
• Support deployment activities and contribute to ongoing platform maintenance.

Skills

Software development

APIs

Databases

Problem solving

Independent work

Communication

Remote work setup

Job description

Build the Technology Behind a Global AI-Powered Platform

Agents Only Technology is an AI-driven CX and Data Annotation platform connecting modern brands with a global network of over 20,000 Gig Professionals. We help companies scale customer support intelligently through Star Rating, workforce management tools, and on-demand talent technology.

As we grow our engineering team, we are looking for a Software Engineer who wants to build scalable systems that directly power real-world CX operations for global clients.

What You Will Do

• Design, develop, test, and ship software applications and internal systems
• Write clean, maintainable, and efficient code with long-term scalability in mind
• Collaborate with engineering, QA, operations, and product teams on development initiatives
• Diagnose and resolve technical challenges, supporting continuous system improvement
• Participate in code reviews and uphold development best practices
• Build and support API integrations, backend services, and application functionality
• Drive system performance improvements and scalability across the platform
• Own and maintain clear, up-to-date technical documentation
• Support deployment activities and contribute to ongoing platform maintenance

What You Bring

• Hands-on experience in software development or engineering
• Solid understanding of software development principles and modern workflows
• Working knowledge of databases, APIs, and web-based applications
• Strong analytical and problem-solving skills
• Comfortable working independently and collaborating within a distributed team
• Clear communicator with strong organizational habits
• Reliable setup for remote work

Bonus Points For:

• Experience with frontend or backend frameworks
• Familiarity with AWS, Azure, or Google Cloud
• Proficiency with Git or version control workflows
• Background in agile development environments
• Experience supporting production-level or high-scale systems

What Makes This Role Worth Your Attention

• Build on a real AI-powered platform used by global brands for CX and Data Annotation
• Work with a distributed team of engineers and operations specialists across time zones
• Flexible remote or hybrid setup designed around how you work best
• Clear path for growth as the platform and engineering team expand
• Join a team recognized in Forbes, CBS, and Entrepreneur for redefining how CX is delivered