Software Development Manager

Comcast; Chennai District; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Freewheel, a Comcast company, is seeking a Software Engineer (Tier-2) to join a team responsible for the availability, latency, performance, and capacity planning of large-scale distributed systems. You will design, analyze and troubleshoot server-side applications, debug and optimize code, and automate routine tasks.

The role requires collaboration with engineering, vendors and client services to deliver technical solutions, with the ability to work under limited supervision and on-call

Qualifications

• Proficient in designing, analyzing and troubleshooting large-scale distributed systems.
• Experience coding and providing technical solutions in server-side applications.
• Strong knowledge of cloud platforms (AWS) and container orchestration (Kubernetes, Docker).
• Familiar with SQL databases and RESTful web services.

Responsibilities

• Oversee and manage project execution plans and deliverables.
• Engage with internal and external customers to understand needs and provide timely support.
• Ensure QA processes and testing procedures are followed; report issues for resolution.
• Coordinate team activities, coach members and foster collaboration.
• Troubleshoot and resolve technical issues; escalate complex cases as needed.
• Promote cybersecurity awareness and enforce security policies within the team.
• Be available for on-call weekends as part of the rotation.

Skills

Data analytics

Python

Go

Java

C/C++

HTML/JavaScript

SQL

RESTful web services

Kubernetes

Docker

Linux

Git

Tools

Kubernetes

Docker

Jenkins

Git

Ansible

Puppet

Chef

SaltStack

AWS

Job description

Job Summary

The Software Engineer (Tier-2) Team is responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms. The Software Engineer will engage in designing, analyzing and troubleshooting large-scale distributed systems and be able to debug and optimize code and automate routine tasks. The Software Engineer will be part of a team consisting of a healthy mix between software and technology infrastructure backgrounds. The Software Engineer will provide subject matter expertise, resolve complex break/fix scenarios and engage broader teams as necessary; partner with engineering, vendors and client services to deliver successful technical solutions. Works with limited supervision and direction while executing associated functions and responsibilities. The Software Engineer will follow operational practices and independently determines/develops approaches for non-routine solutions.

Job Description

Freewheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

• Execution and Implementation : a) Oversee and manage the execution of project plans and initiatives. b) Ensure timely and successful implementation of tasks and deliverables.
• Customer Engagement and Support : a) Engage with internal and external customers to understand their needs and provide support. b) Resolve customer issues and concerns in a timely and professional manner.
• Quality Assurance and Testing : a) Ensure adherence to quality assurance processes and testing procedures. b) Identify and report any quality or testing issues for resolution.
• Team Coordination and Development : a) Coordinate and manage team activities and assignments. b) Provide coaching and guidance to team members for skill development. c) Foster a collaborative and productive team environment.
• Technical Troubleshooting and Support : a) Troubleshoot and resolve technical issues within the team's area of responsibility. b) Leverage technical knowledge to provide effective solutions. c) Escalate complex issues to senior team members when necessary.
• Cybersecurity Compliance and Awareness : a) Ensure team adherence to cybersecurity policies and procedures. b) Promote cybersecurity awareness and best practices within the team. c) Assist in implementing cybersecurity measures as directed.
• Be able to work on weekend during on call schedule.

Must Have Technical Skills

• Data analytics skills & be able to apply them with tools like pivot tables
• Experience on coding, providing technical solutions
• Developing and debugging server-side application or web service in either one of the languages such as Python, Go, ROR, C/C++, Java, HTML, JavaScript & RESTFul web service
• Knowledge of database structure and SQL
• Cloud (AWS specific is a big plus): VPC, subnets, network access control lists, security groups, EC2 instances, S3 buckets, IAM, Route 53, Lambda
• SDLC tools: Containers, Kubernetes, Docker, Salt, Ansible, Chef, Puppet, Jenkins, Git
• Operations: Linux administration, network security, system infrastructure

Good To Have Technical Skills

• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews

Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more em