Software Development Engineer, Alexa Connections

Amazon.com; Chennai; On-site; INR 3,200,000 - 5,200,000; Full time

Job summary

Amazon Alexa Connections is recruiting a Software Development Engineer to help build an intelligent communications agent that understands intent, context and relationships. You will work on personal connections graphs, privacy-first representations, and agentic reasoning to enable a context-aware assistant across calls, text, and email.

Join the Alexa Connections science team, collaborate with senior scientists and engineers, and contribute to a product that touches millions of customers with

Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
• 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience.
• Experience programming with at least one software programming language.

Responsibilities

• Research and build the intelligence that helps people stay connected to the ones who matter.
• Model each customer's personal connections graph to power a context-aware assistant that learns over time.

Skills

3+ years professional software dev

2+ years design/architecture

3+ years Video Games Industry

Experience programming language

Education

Bachelor's degree in Computer Science or equivalent

Job description

Software Development Engineer, Alexa Connections

Alexa Connections is on a mission to become the world's most trusted communication agent, spanning across calls, text, email, and the ever-expanding surfaces where people connect. We're building intelligence that keeps customers connected effortlessly to their network and beyond, while putting their trust and privacy first. As an Applied Scientist, you'll help build the smartest communications agent for people, an agent that understands intent, context, and relationships, and that acts on a customer's behalf to make every interaction feel effortless and genuinely helpful

Key job responsibilities

You’ll research and build the intelligence that helps people stay connected to the ones who matter. A central part of this is modeling each customer's personal connections graph, a privacy‑first representation of their relationships and communication patterns, and using it to power an assistant that is context‑aware and grows more helpful over time. You’ll draw on large language models, agentic reasoning, and personalization to anticipate who, when, and how a customer wants to connect, and to act on their behalf across calls, text, and email. It's open‑ended research applied to a real product, turning advances in personalization and memory into an agent that genuinely understands the people in a customer's life.

About the team

We’re building up the Alexa Connections science team, so you’ll join early and grow alongside it. You’ll work closely with experienced scientists and engineers invested in your development, with plenty of mentorship, room to broaden your skills, and the chance to own meaningful problems as you grow. It's a supportive place to do impactful work early in your career, shaping how millions of customers connect every day.

Basic Qualifications

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
• Experience programming with at least one software programming language

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.