Software Developer - Senior Consultant level, Middleware Reliability Engineering

Visa; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Visa in Bengaluru is seeking a Software Developer to join Middleware Reliability Engineering. You will enhance observability, ensure Always On availability for payment systems, collaborate with a global team to implement monitoring, integrate with AI/ML frameworks, and drive automation.

The role emphasizes modernizing observability with Prometheus/Grafana/Splunk, migrating to ELK, implementing OpenTelemetry, and deploying across AWS/Azure/GCP, while working with Hazelcast and IBM DataPower to

Qualifications

• Experience with observability tooling (Prometheus, Grafana, Splunk).
• Migration experience from Splunk to ELK stack.
• AI/ML integrations for operations optimization.
• OpenTelemetry (OTEL) implementation experience.
• Cloud observability across AWS, Azure, and GCP.
• Deep knowledge of middleware tech including webservers, application servers, Hazelcast, IBM DataPower.
• Automation development experience.

Responsibilities

• Observability Transformation: Lead the review and enhancement of our observability strategy for the middleware portfolio, integrating with Prometheus, Grafana, and Splunk to ensure comprehensive coverage and effectiveness.
• Migration Support: Play a key role in our migration from Splunk to ELK stack, ensuring seamless transition and improved functionality.
• AI ML Integration: Develop and maintain integrations with internal AI ML frameworks to enhance operational support and incident response.
• OTEL Implementation: Evaluate opportunities and implement OpenTelemetry (OTEL) across our middleware stack.
• Cloud Observability: Design and implement observability strategies for middleware products deployed on public cloud platforms (AWS, Azure, GCP).
• Technology Mastery: Develop deep expertise in our middleware technologies, including webservers, application servers, Hazelcast, and IBM DataPower.
• Automation Development: Identify and implement automation.

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

About The Role

We are seeking a skilled Software Developer to join our Middleware Reliability Engineering team. In this role, you will be responsible for enhancing our observability strategy across our middleware infrastructure, helping us maintain Always On availability for critical payment systems. You'll work with a global team to implement modern monitoring solutions, integrate with AI ML frameworks, and drive automation initiatives that ensure exceptional reliability and performance of our middleware services.

What You'll Do

Observability Transformation: Lead the review and enhancement of our observability strategy for the middleware portfolio, integrating with Prometheus, Grafana, and Splunk to ensure comprehensive coverage and effectiveness

Migration Support: Play a key role in our migration from Splunk to ELK stack, ensuring seamless transition and improved functionality

AI ML Integration: Develop and maintain integrations with internal AI ML frameworks to enhance operational support and incident response

OTEL Implementation: Evaluate opportunities and implement OpenTelemetry (OTEL) across our middleware stack

Cloud Observability: Design and implement observability strategies for middleware products deployed on public cloud platforms (AWS, Azure, GCP)

Technology Mastery: Develop deep expertise in our middleware technologies, including webservers, application servers, Hazelcast, and IBM DataPower

Automation Development: Identify and implement automation