Software Dev Senior Engineer

SonicWall; Pune District; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

SonicWall is seeking a Software Dev Senior Engineer – CSE SRE with a DBA focus to own reliability and operational excellence of cloud services from Pune, India. You will define SLIs/SLOs, manage error budgets, and drive automated observability across production systems.

The role emphasizes building scalable, secure cloud infrastructure, leading on-call responses, and mentoring teams in SRE best practices within a DevOps culture.

Qualifications

• 5+ years in database scaling, reliability, and performance.
• 3+ years hands-on SRE, owning SLOs and error budgets.
• 4+ years with Cloud Platforms, GCP/SQL preferred.
• Experience with PostgreSQL/Redis and capacity planning.

Responsibilities

• Lead 24x7 on-call response for service degradation and incident management.
• Define SLIs, SLOs, and SLAs for critical services with leadership.
• Own error management, monitoring, and alerting practices.
• Build observability platforms with metrics, logs, and tracing.
• Reduce toil via automation and CI/CD improvements.
• Design chaos engineering programs to uncover reliability gaps.
• Facilitate blameless postmortems and track corrective actions.
• Improve on-call processes, runbooks, and escalation paths.
• Collaborate to productionize new features with readiness reviews.

Skills

DB scaling

Reliability

SRE

Kubernetes

Observability

Python

Education

CS Degree

Tools

PostgreSQL

Redis

Terraform

AWS CDK

Job description

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram .

CSE SRE – DBA Focus

Job Description

As a Software Dev Senior Engineer, you will own the reliability, scalability, and operational excellence of our Cloud-based services. You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build the systems and tooling that keep our production infrastructure healthy. We follow a DevOps model: Development and Operations teams are integrated, and the SRE function acts as the reliability layer — setting Service Level Objectives, managing error alerts, and continuously reducing toil through engineering.

Key Responsibilities:

• Lead on call response and triage – help design and lead the 24x7 response team for triage and rally engineering to address service degradation, facilitating process and communications along the way
• Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) for all critical services, partnering with product and engineering leadership.
• Own the error management practices, including monitoring and alerting, and surfacing notable errors to the development team
• Lead the design and implementation of comprehensive observability platforms — metrics, structured logging, and distributed tracing — to ensure full visibility into production systems.
• Drive toil reduction initiatives by identifying and automating repetitive, manual operational work, targeting measurable reduction in operational burden across teams.
• Design and execute chaos engineering programs to proactively uncover reliability weaknesses in our infrastructure and services before they impact customers.
• Lead blameless postmortem culture: facilitate incident retrospectives, extract systemic learnings, and track corrective action items to completion.
• Build and improve on-call incident response processes, runbooks, and escalation paths; manage and optimize on-call rotation health to prevent burnout.
• Collaborate with platform and application developers to bring new features and services into production using production-readiness reviews and launch checklists.
• Champion reliability engineering best practices across the organization, embedding SRE principles into the software development lifecycle.
• Mentor team members on SRE philosophy, technical decision-making, code reviews, and cloud engineering best practices.
• Participate in roadmap planning, identify areas of improvement, and perform technology evaluation and selection.

Required:

• 5+ years of experience in database scaling performance and reliability, connection pool optimization
• 5+ years of experience in database HA design and failover strategies
• 3+ years of hands-on Site Reliability Engineering experience, including ownership of SLOs and error budget management.
• 4+ years of experience with Cloud Platforms, GCP CloudSQL required.
• Experience with database capacity planning, load testing, and performance benchmarking at scale.
• Experience managing other database systems — PostgreSQL, Redis, Etc .
• CS Degree or equivalent experience.

Preferred:

• Familiarity with Google SRE principles and the concepts outlined in the Google SRE Book
• Understanding of the HTTP protocol and experience diagnosing distributed system latency issues.
• Experience with instrumentation and management of automated deployments.
• Experience resolving customer-facing production issues under time pressure.
• Experience working with distributed, cross-functional teams
• Experience in infrastructure as code (Terraform, AWS CDK)
• Experience in scripting using Python, Shell, or a similar language.
• Experience with orchestration technologies, including Kubernetes.
• Understanding of networking, including routing, naming, security, network performance, and network failure modes.
• Experience designing and operating observability stacks (e.g., Prometheus, Grafana, Datadog, OpenTelemetry, Jaeger, or equivalent).
• Experience with incident management platforms and on-call tooling (e.g., PagerDuty, OpsGenie).

SonicWall is an equal opportunity employer.

We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.