Software Design Assurance Engineer Advanced

Zebra Technologies; Bengaluru; Hybrid; INR 3,500,000 - 5,500,000; Full time

Job summary

Zebra Technologies in Bengaluru, India, is seeking an experienced Software Quality Assurance professional to join the Design Assurance Team. You will ensure software and cloud solutions meet quality, reliability, and release-readiness standards across the SDLC in a SaaS environment.

The role requires hands-on experience with CI/CD, observability stacks, release automation, and agile delivery. You will work with cross-functional teams to drive quality, participate in design reviews, and help

Qualifications

• 10+ years in software engineering with 5+ years in SRE/release/quality on SaaS/cloud-native systems.
• Hands-on with CI/CD pipelines and observability stacks.
• Proven ability to instrument systems and translate quality metrics into actions.
• Strong cross-functional communication and stakeholder alignment.

Responsibilities

• Perform Software Quality Reviews and measure progress of programs under development.
• Lead release readiness reviews ensuring release criteria for software & device solutions are met and communicate all quality issues, risks, requirements gaps.
• Instrument the product CI/CD pipeline and surface build-stage quality signals (code coverage, flaky tests, build stability).
• Guide test methodologies and QA automation strategies for Zebra NSI software products.

Skills

CI/CD pipelines

Observability tooling

AGILE / Scrum

Release engineering

Quality leadership

Cross-functional communication

Education

Bachelor's degree in Engineering

Tools

Jenkins

GitLab CI

GitHub Actions

Azure DevOps

Datadog

New Relic

Splunk

Prometheus/Grafana

Jira

Confluence

Power BI

Job description

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customers' and partner's needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For

The Software Design Assurance Team is responsible for ensuring our software products meet quality, reliability, and release-readiness standards throughout the development lifecycle. The design assurance team supports Zebra’s promise of quality to our customers and is responsible for participating in design reviews, sprint refinement, build/release operations, and post-mortems, and process gap analysis to conduct release readiness assessment. This position works with a minimum level of supervision.

This position is hybrid based in Bengaluru, India.

Essential Duties And Responsibilities

• Responsible for SW Quality assessment of SWS & cloud solutions. Identify deviations from stated product goals, standards, and processes.
• Perform Software Quality Reviews, measure and monitor progress of programs under development.
• Lead and conduct Product Release readiness reviews ensuring release criteria for software & device solutions are met and communicate all quality issues, risks, requirements gap prior to product approval.
• Recommend latest technologies and new approaches to design and implementation of new technology
• Should have strong knowledge of cause-and-effect relation between SW defects and potential customer impact use cases.
• Instrument the product CI/CD pipeline and surface build-stage quality signal — code coverage trends, flaky-test detection, build stability, deployment frequency, and rollback rate — as a living engineering dashboard instead of a downstream report.
• Experience with Software-as-a-Service development processes, release automation, observability tooling, and quality metrics for distributed cloud systems.
• Knowledge of the SDLC, testing concepts, methodologies, metrics, automated SW testing frameworks
• Experience in delivery and manage multi release projects in AGILE (Scrum, Scaled Agile) and knowledge of SW tools like JIRA, Confluence and Power BI
• Guidance of the process, test methodologies, test strategy used in production of Zebra's NSI SW products and solutions including Software Stability, Stress, and performance strategies
• Experience communicating cross-functionally and across management levels in formal and informal settings
• Actively participate in SW Product and applications Risk Assessment and mitigation activities

Job Requirements

• Bachelor's degree in an Engineering field (Software Engineering, Computer Science, or related).
• Minimum of 10 years' experience in Software Engineering, with at least 5 years in site reliability, release engineering, or senior quality engineering roles on SaaS / cloud-native systems.
• Hands-on experience with CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps), observability stacks (e.g., Datadog, New Relic, Splunk, Prometheus/Grafana), and release-automation tooling — able to instrument systems directly, not only interpret dashboards.
• Demonstrated experience with modern test architecture across unit, integration, contract, and end-to-end layers; flaky-test triage; regression-suite design; and test-pyramid discipline applied to refactor-heavy codebases.
• Software QA automation experience with technologies such as Java, Python, JavaScript / TypeScript, or comparable.
• Knowledge of productivity and analytics tools such as issue trackers, knowledge-base / documentation systems, BI / dashboarding tools, and CRM platforms.
• Effective verbal and written communication skills, including the ability to deliver an independent quality recommendation to an engineering team in which the engineer is embedded — without compromising the working relationship.

Preferred Qualifications

• Production-incident and release-health fluency — comfortable leading post-mortems, building escape-defect feedback loops, and translating field signal into engineering priorities; credibility built from on-call experience.
• Experience with multi-tenant enterprise SaaS domains and complex customer-facing platforms.
• Experience working as an embedded quality / SRE partner inside a product engineering team, with demonstrated ability to maintain independent judgment while operating inside the team's day-to-day rituals.
• Experience communicating cross-functionally and across management levels — including engineering leadership, customer success, and quality leadership — in formal and informal settings.
• Ability to actively engage business and technology partners; present, defend, and challenge technical recommendations.
• Ability to deal with ambiguity effectively and exercise sound judgment when evidence is incomplete.
• Advocate for the customer and drive the highest standard of quality at every stage of the product lifecycle.
• Instill best practices for software development, testing, and observability documentation.
• Demonstrated ability to deliver high-quality work on tight schedules.
• Strong analytical skills and a methodical, objective approach to problem-solving.

Benefits

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.