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V2 Solutions is seeking a Security Operations professional to monitor alert queues, triage incidents, and coordinate with multiple teams in a 24x7 shift basis in Hyderabad. The role focuses on security monitoring, detection, response and client care.
The candidate should have strong incident management skills, experience with SIEM platforms, and knowledge of Windows, Linux and Unix environments. Excellent communication, leadership, and vendor management abilities are essential.
Role & responsibilities A 24x7 shift based schedule to continuously monitors the alert queue Triage security and device alerts Receives phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action Collects data and context necessary to initiate investigation over to level 2 security analysts Follows alerts and incidents playbooks/runbooks Responsible for maintaining access to all security tools required for security investigation Primarily responsible for security monitoring, detection, response and client care Ensure incident identification, assessment, reporting, communication, mitigation and monitoring Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives Revise and develop processes to strengthen the current Security Operations Framework, review policies and highlight the challenges in managing SLAs Coordination with stakeholders, build and maintain positive working relationships with them
Proficient in Incident Management and Response Experience in security device management and multiple SIEM platforms In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc. Experience in MSSP environment Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix Knowledge of applications, databases, middleware to address security threats Proficient in preparation of reports, dashboards and documentation Excellent communication and leadership skills Experience in performing vendor management Ability to handle high pressure situations with key stakeholders Good Analytical skills, Problem solving and Interpersonal skills CISSP and GIAC certifications preferred