SME-Loan Originations

Cognizant Technology Solutions Corporation; Chennai; On-site; INR 400,000 - 700,000; Full time

Job summary

Cognizant is seeking a Loan Processor to support lending operations in Chennai. The role focuses on reviewing consumer and mortgage loan documents from conditional approval through closing, coordinating with borrowers, branches and vendors.

The ideal candidate will have 2+ years of loan documentation experience, strong attention to detail and solid communication skills to ensure regulatory compliance and timely closings.

Qualifications

• Experience reviewing loan documents and ensuring accuracy
• Ability to interact with customers, branches and staff effectively
• Knowledge of lending regulations and underwriting requirements
• Proven ability to handle heavy workload and meet deadlines
• Strong written and verbal communication skills

Responsibilities

• Review borrower documents, D/U & LP findings, title and HOI for submission
• Communicate with customers, branches and lending staff
• Ensure all underwriting data fields are complete and accurate
• Order or facilitate ordering of third-party services (HOI, title, 4506T, payoffs)
• Resolve conditions on loans and document all interactions
• Train peers on loan processing tasks
• Process less complex loans (Express Agency, Condo Pud, HELOAN)
• Assist in training Loan Processor I and handle more complex cases like CEMA, condos, co-ops

Skills

Detail oriented

Communication skills

Time management

Customer service

Education

High School diploma or GED

Tools

Bank lending software

CRM/document management

Job description

Job Profile Summary: The Loan Processor provides support to the lending areas by reviewing the accuracy of consumer and mortgage loans from conditional approval to closing.

Depth & Scope:

Reviews all required documents, such as, borrower documents, D/U & LP findings, title and HOI for submission

Provides support to customers, branches and lending staff as needed

Follow all regulations and policies appropriate to lending

Documents all interactions on the loan transaction and is responsible for documenting communications with interested parties.

Owns borrower communication on loan file from conditional approval to closing.

May order or facilitate ordering for Third -Party needs, responsible for follow up and receipt of HOI, title, 4506T, payoffs, written verifications, subordinations etc

Validate all documents required by underwriting are present, accurately indexed and meet the stated underwriter requirements

Ensure all data fields required by underwriting are complete

Resolve 3rd party conditions on the loan

Interact with vendors providing service on the loan transaction, obtain necessary documentation including Home-Owners Insurance providers, Title companies, Home-Owners Associations

Ensure all services required for the loan transaction are ordered timely

Document all interactions on the loan transaction

Process the least complex loans typically Express Agency loans, Condo Pud or Home Equity loans

May assist in training the Loan Processor I

Processes some complex loans such as CEMA, condos and co-ops

Basic system, industry and process knowledge

Education & Experience:

High School diploma or GED required

2+ years loan documentation experience

Detail oriented

Working knowledge of Bank loan products and policies

Knowledge of lending software preferred

Proven ability to handle heavy workload and meet stringent deadlines

Solid oral and written communication skills, with ability to interact effectively with all customers, both internal and external

Working knowledge and understanding of regulations from different states

Strong PC skills